American Home Shield (AHS) is a home warranty company that provides coverage for various appliances and systems in your home. If you need to cancel your AHS contract for any reason, it’s important to follow the correct procedure. Here is a step-by-step guide on how to cancel your American Home Shield contract:
Step 1: Review Your Contract
Before proceeding with the cancellation process, take the time to review your AHS contract. Familiarize yourself with the terms and conditions related to cancellation fees, refund policies, and any other relevant information.
Step 2: Contact AHS Customer Service
To initiate the cancellation process, call AHS customer service at 800-858-1922. This is the designated number for cancellation inquiries. Once connected with a representative, provide them with your contract details and customer information. Be prepared to verify your identity by answering security questions.
Step 3: State Your Intent to Cancel
Clearly communicate your intention to cancel your home warranty plan to the customer service representative. Ensure that they understand you want to terminate your contract. This is an essential step in initiating the cancellation process.
Step 4: Request a Confirmation Email
To have a record of your cancellation, request a confirmation email from the AHS representative. This will serve as proof of your cancellation and can be useful if any issues arise in the future. Be sure to provide the necessary email address to receive the confirmation.
Step 5: Understand the Refund Policy
The refund policy for American Home Shield depends on the timing of your cancellation and any services or claims made during the contract period. If you cancel within the first 30 days of your coverage, AHS will refund your contract fees minus any service and claims incurred by the company. If you cancel after 30 days, you’ll receive a pro-rated refund for the remaining contract term, minus an administrative fee of up to one month’s payment (where permitted by law) and any service or claims costs incurred by AHS. It’s essential to review your contract and consult with AHS customer service for specific details that may vary by state.
By following these steps, you can effectively cancel your American Home Shield contract. Remember to carefully review your contract, contact customer service, and request a confirmation email. Understanding the refund policy will help you manage your expectations regarding any potential refunds.
