Cancel Subscription and Membership

How to Cancel Animoto Step-by-Step

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Are you looking to cancel your Animoto subscription but not sure how to go about it? Don’t worry, we’ve got you covered! Follow these step-by-step instructions to successfully cancel your Animoto subscription:

Step 1: Log in to Your Animoto Account
Start by visiting the Animoto website and logging in to your account using your credentials.

Step 2: Go to the Billing Tab
Once you’re logged in, navigate to the Billing tab in your account settings. You can usually find this option at the top of the page.

Step 3: Scroll to the ‘Automatic Renewal’ Section
Scroll down the page until you find the section labeled ‘Automatic Renewal.’ This is where you can manage your subscription settings.

Step 4: Turn Off Automatic Renewal
In the ‘Automatic Renewal’ section, you’ll see a blue toggle switch. Set the toggle to the “Off” position to disable the automatic renewal of your Animoto subscription.

Step 5: Finalize Your Cancellation
After turning off the automatic renewal, the system will prompt you to select a reason for canceling your subscription. Choose the appropriate reason and click on the “Continue” button to finalize your cancellation.

If you encounter any difficulties or need further assistance during the cancellation process, you can reach out to Animoto’s Customer Team via email at help@animoto.com. Their dedicated support team is available seven days a week from 9 AM EST to 6 PM EST and aims to respond to inquiries within 24 hours.

How to Delete Your Animoto Account

If you’re considering deleting your Animoto account altogether, follow these additional steps:

Step 1: Access the Account Settings
Visit the Animoto website and log in to your account using your credentials.

Step 2: Go to the Account Section
Click on the “Account” tab located at the top of the page.

Step 3: Locate the Account Deletion Option
Scroll down to the bottom of the page until you find the “Cancel Account” link. Alternatively, you can visit the following link directly: https://animoto.com/account/manage.

Step 4: Confirm the Deletion
Once you’ve accessed the Account Deletion section, follow the instructions provided to confirm the deletion of your Animoto account.

Please note that deleting your Animoto account will permanently remove all your data, including videos and projects. Ensure that you download any content you wish to keep before proceeding with the deletion process.

If you encounter any issues or need further assistance throughout the deletion process, don’t hesitate to contact Animoto’s Customer Team at help@animoto.com.

What Happens to Your Data After Deleting Your Animoto Account?

After deleting your Animoto account, all of your data, including videos and projects, will be permanently removed from the system. According to Animoto’s privacy policy, while they may retain some of your personal information for legal obligations, they will not sell, trade, or rent your personally identifiable information to third parties. For residents of the European Economic Area, the United Kingdom, or Switzerland, Animoto complies with the General Data Protection Regulation (GDPR) and will obtain your consent before collecting and processing your Personal Data.

In summary, once you delete your Animoto account, your data will be removed, and any remaining personal information will be handled according to Animoto’s Privacy Policy and relevant data protection regulations.

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