Cancel Subscription and Membership

How to Cancel Anytime Fitness Membership Step-by-Step




Are you looking to cancel your Anytime Fitness membership? Whether you’ve found a new gym or no longer need the membership, we’ve got you covered. Cancelling your Anytime Fitness membership is relatively straightforward, and you have three main options: in person, online, or via phone call. Check out the step-by-step guide below to help you navigate through the cancellation process smoothly.

  1. In-person cancellation:
    • Visit your home Anytime Fitness club.
    • Approach the front desk executive and inform them of your intention to cancel your membership.
    • Engage in a discussion with them regarding the reasons for cancellation and any other relevant details.
  2. Online cancellation:
    • Log in to your Anytime Fitness account on the official website using your username and password.
    • Once you’re logged in, find the ‘membership cancellation’ section.
    • Follow the instructions provided in that section to initiate the cancellation process.
    • If you’re in the UK, you can also utilize the Online Cancellation Request Portal to submit your cancellation request.
  3. Phone call cancellation:
    • Locate the contact information for your local Anytime Fitness club using the Club Locator on their website.
    • Give them a call and inform the customer service representative that you wish to cancel your membership.
    • Ideally, make this call at least 30 days before your desired cancellation date to ensure a smooth process.

Before proceeding with the cancellation, it’s crucial to review your membership contract. Take the time to understand any specific cancellation policies or fees that may apply in your situation. Keep in mind that each Anytime Fitness location is independently owned, meaning that cancellation policies, fees, and notice periods can vary.

How to negotiate the cancellation fee with Anytime Fitness

If you’re concerned about potential cancellation fees, it’s possible to negotiate the fee directly with your local club. Here are some tips to help you during the negotiation process:

  • Understand your contract thoroughly, including the cancellation fee and any exceptions that may apply.
  • Gather supporting documents to present a valid reason for cancellation, such as a doctor’s letter or proof of relocation.
  • Contact your home Anytime Fitness club and explain your situation politely and respectfully.
  • If the staff member you speak to is unable to assist, ask to speak with a manager or supervisor who may have more authority to negotiate.
  • Consider offering alternatives to complete cancellation, such as paying a reduced fee or requesting a temporary freeze on your membership.

How to request refund Anytime Fitness

When it comes to refunds for Anytime Fitness memberships, it’s important to note that membership fees are typically non-refundable. However, there are some situations where you may be eligible for a refund or a reduced cancellation fee:

  • Medical condition: If you have a medical condition that prevents you from continuing your membership, you may be eligible for a refund or a reduced cancellation fee. Make sure to provide a doctor’s letter as proof of your condition.
  • Relocation: If you’re moving to a location more than 15 km away from your current residence, you may be eligible for a reduced cancellation fee.
  • Grace period: Anytime Fitness offers a seven-day cooling-off period for new members. If you change your mind within the first seven days of joining, you may be eligible for a refund.

Review your membership agreement thoroughly, gather any necessary supporting documents, and reach out to your local Anytime Fitness club to discuss your situation and request a refund or negotiate a reduced cancellation fee.

Remember, it’s essential to contact your home club directly for the most accurate and up-to-date information regarding cancellation policies and fees. By following these step-by-step instructions and properly understanding your contract, you can navigate the Anytime Fitness cancellation process with ease.

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