In recent years, Beachbody has become a popular fitness program, offering a wide range of workouts, nutrition plans, and online support. However, some subscribers may find themselves wanting to cancel their membership for various reasons. In this blog post, we’ll guide you through the steps to cancel your Beachbody subscription and provide insights on how to obtain a refund if needed.
Canceling Your Beachbody Subscription
Canceling your Beachbody subscription is a straightforward process that can be done online or over the phone. Here’s how you can go about it:
Online Cancellation
- Visit the Beachbody Website: Head to the official Beachbody website and sign in to your account using your email address and password.
- Access Your Account Details: Navigate to your account settings and locate your next scheduled order or subscription renewal.
- Cancel Your Membership: Look for the “Cancel Membership” option and click on it. You’ll be prompted to confirm your decision.
- Choose Your Downgrade Option: You’ll be asked to select your preferred downgrade option, either “Cancel Now” or “Cancel Future Billings.” Choose the option that best suits your needs.
Phone Cancellation
If you prefer to cancel your subscription over the phone, you can contact Beachbody’s customer care department at (800) 804-4333. Representatives are available to assist you with the cancellation process.
Obtaining a Refund from Beachbody
Beachbody offers a refund policy for customers who are not satisfied with their products. Here’s what you need to know about getting a refund:
Refund Policy
- If you’re unsatisfied with your Beachbody purchase, you can return the product within 30 days of receipt for a full refund, excluding shipping and handling costs.
- Refunds for eligible digital memberships are typically issued within 3-5 business days.
- Approved refunds for nutrition, apparel, and equipment are issued within 2 business days of receiving the returned package.
Refund Process
- Contact Customer Support: Get in touch with Beachbody’s customer support team to initiate the refund process. You can reach them via phone, email, or live chat.
- Provide Order Details: Have your order number and other relevant details ready to provide to the support representative.
- Return the Product (if applicable): If you’re returning a physical product, you’ll need to follow the provided instructions for shipping it back to Beachbody.
- Check Refund Status: Once the refund is processed, you can check its status by signing in to your Beachbody On Demand account, navigating to “My Orders,” locating the refunded order, and selecting “Order Summary” for more information.
In-App Purchases and Refunds
If you’ve made in-app purchases through platforms like Apple, Google, or Roku, it’s important to note that Beachbody customer support agents cannot assist with cancellations or refunds for those purchases. Instead, you’ll need to contact the respective platform’s support team to request a refund.
Canceling your Beachbody subscription and obtaining a refund is a straightforward process, but it’s essential to follow the proper channels and provide the necessary information. Whether you’re no longer finding value in the program or simply need a break, Beachbody offers options to cancel or pause your membership. Remember to act within the provided timeframes to ensure a smooth refund process if desired.
