Canceling a subscription or enrollment with Beyond Finance can be a straightforward process if you know the right steps to take. This comprehensive guide will walk you through various methods to cancel your Beyond Finance subscription, explain potential fees, and provide insights on refunds and credit report updates.
Methods to Cancel Your Beyond Finance Subscription
1. Canceling Over the Phone
One of the most direct ways to cancel your Beyond Finance subscription is by calling their customer support team.
- Dial 800-282-7186 or 800-495-4069 to reach Beyond Finance customer support.
- Inform the representative that you wish to cancel your subscription.
- Provide your account details, including your full name, address, and account number.
- Be prepared to explain your reasons for canceling, though this is not mandatory.
- Request and note down any reference number or confirmation for your cancellation.
2. Canceling via Email
For those who prefer written communication, email is a viable option:
- Compose an email to clientsuccess@beyondfinance.com.
- Use the subject line “Cancellation Request for Beyond Finance.”
- In the body of the email, include:
- Your full name
- Address
- Account number
- A clear statement of your intent to cancel your subscription
- Keep a copy of the sent email for your records.
- Wait for a confirmation email from Beyond Finance.
3. Canceling via Fax
If you have access to a fax machine, you can use this method:
- Dial the Beyond Finance fax number: 888-495-4207.
- Prepare a document with your cancellation request, including:
- Your full name
- Address
- Account number
- A clear statement of your intent to cancel
- Send the fax and keep the confirmation receipt as proof of your request.
4. Canceling via Live Chat
For those who prefer real-time online communication:
- Visit the Beyond Finance website.
- Navigate to the “Contact Us” section and initiate a live chat.
- Explain your desire to cancel your subscription to the support team.
- Follow their instructions to complete the cancellation process.
- Save a transcript of the chat conversation for your records.
5. Canceling via Mail
While slower, mail is still a valid cancellation method:
- Draft a letter requesting cancellation of your subscription.
- Include your full name, address, and account number.
- Mail your request to:
P.O. Box 660442, Dallas, Texas 75266-0442 - Be patient, as this method may take longer to process than others.
Understanding Fees and Refunds
When canceling your Beyond Finance subscription, it’s crucial to be aware of potential fees and the refund process:
Potential Fees
- Settlement Fees: Beyond Finance typically charges 25% of the original enrolled debt amount for each settled account.
- Services Rendered: Fees for services already provided by Beyond Finance will be deducted from your dedicated account.
Refund Process
- After cancellation, you’ll receive the remaining funds in your dedicated account minus any earned fees.
- The refund process may take several business days to complete.
- There are no additional penalty fees for canceling the subscription itself.
Timeframe for Receiving Refunds
The time it takes to receive your refund can vary:
- Most refunds are processed within 1 to 7 business days.
- The actual time may depend on your bank and the payment method used.
- Always check Beyond Finance’s specific refund policy for the most accurate information.
Ensuring Proper Credit Report Updates
After canceling your Beyond Finance program, it’s essential to ensure your credit report is accurately updated:
- Obtain Documentation: Keep all cancellation-related documents and communications from Beyond Finance.
- Request a Final Statement: Ask Beyond Finance for a detailed statement of all enrolled accounts’ statuses.
- Monitor Your Credit Reports: Regularly check your credit reports from all three major bureaus (Equifax, Experian, and TransUnion).
- Dispute Inaccuracies: If you find any errors, file disputes directly with the credit bureaus.
- Follow Up with Beyond Finance: Ensure they’ve reported the correct information to the credit bureaus.
Remember, debt settlements will remain on your credit report for seven years, marked as “paid-settled.” Focus on rebuilding your credit by making timely payments on remaining debts and maintaining good credit habits.
Conclusion
Canceling your Beyond Finance subscription doesn’t have to be a daunting task. By following these steps and being aware of the potential fees and credit implications, you can navigate the process smoothly. Always keep thorough documentation of your cancellation and subsequent communications to protect your interests and ensure a clean break from the service.
