Are you looking to cancel your CallTruth subscription and obtain a refund? This comprehensive guide will walk you through the steps to cancel your subscription and provide information on how to request a refund. Follow the instructions below to ensure a smooth cancellation process.
Canceling Your CallTruth Subscription
To cancel your CallTruth subscription, you have two options: by phone or by email. Take the following steps to initiate the cancellation process:
Option 1: Canceling by Phone
- Contact CallTruth customer service by dialing +1 (800) 208-3162.
- Provide your registered email ID, billing details, and a valid reason for canceling your subscription when prompted by the customer care representative.
Option 2: Canceling by Email
- Compose an email to support@calltruth.com with the subject line “Request To Cancel CallTruth.”
- In the email body, include your registered email ID, billing details, and a valid reason for canceling your subscription.
After requesting the cancellation, remember to ask for a cancellation confirmation message or email to ensure that your subscription has been successfully canceled.
Deleting Your CallTruth Account
If you wish to completely delete your CallTruth account and remove your information, follow these steps:
- Visit the CallTruth opt-out page at https://www.calltruth.com/opt_out.php.
- Fill in your first name, last name, city, and state location on the webpage.
- Click on the “Send Request” button to submit your account deletion request.
Please note that deleting your account is different from canceling your subscription. If you only want to cancel your subscription without deleting your account, follow the cancellation steps mentioned above.
In case you encounter any issues or require further assistance during the cancellation or account deletion process, you can always contact CallTruth customer service by calling +1 (800) 208-3162 or emailing support@calltruth.com.
Requesting a Refund from CallTruth
While CallTruth claims to provide refunds upon cancellation, it is important to note that refunds are not guaranteed and are subject to the company’s discretion. To request a refund, follow the steps below:
- Contact CallTruth customer service through one of the following methods:
- Phone: Call +1 (800) 208-3162 and provide your registered email address, billing details, and a valid reason for requesting a refund.
- Email: Send an email to support@calltruth.com with the subject line “Request for Refund.” Include your registered email address, billing details, and a valid reason for the refund request in the email body.
After contacting customer service, await their response to know if your refund request has been approved or declined. Keep in mind that the decision to grant a refund lies with the company and is evaluated on a case-by-case basis.
Unfortunately, the specific policy regarding the handling of call logs after deleting your account is not readily available. For further clarification on this matter, it is recommended to reach out to CallTruth customer service at +1 (800) 208-3162 or email support@calltruth.com.
Remember, cancellation and refund processes may differ over time, so it is crucial to refer to the latest information provided by CallTruth when initiating the cancellation and refund requests.
By following these step-by-step instructions, you should be able to cancel your CallTruth subscription and request a refund smoothly. If you need any further assistance or clarification, do not hesitate to contact CallTruth customer service.
