Cancel Subscription and Membership

How to Cancel Cleo Step-by-Step




Cleo is a popular personal finance app that helps users track their spending, set budgets, and save money. However, if you no longer wish to use Cleo and want to cancel your subscription, you can do so easily by following these step-by-step instructions:

Method 1: Cancellation through the Cleo App

  1. Open the Cleo app on your mobile device.
  2. In the chat feature, type or say “Cancel” to Cleo.
  3. Cleo may ask you a few questions before reaching the cancellation option. Make sure to answer them patiently.
  4. Alternatively, you can specifically type “Cancel Cleo Plus” or “Unsubscribe from Plus” to Cleo if you have a Cleo Plus subscription.
  5. Follow any additional prompts or instructions given by Cleo to complete the cancellation process.

Method 2: Cancellation through the Cleo Website

  1. Visit the Cleo website and log into your Cleo account.
  2. Navigate to the “Your Subscriptions” section.
  3. Locate the subscription you wish to cancel.
  4. Click on the “Cancel Subscription” option next to the chosen subscription to initiate the cancellation process.

Method 3: Google Play Store and App Store cancelation

Android instruction:

  1. Open the Google Play Store app on your mobile device.
  2. Tap on the Menu icon (three horizontal lines) in the top-left corner of the screen.
  3. Select “Subscriptions” from the menu options.
  4. Find and tap on the “Cleo: $250 Fast Cash Advance” subscription.
  5. Click on the “Cancel Subscription” button to proceed with the cancellation.

iPhone and iPad instruction:

  1. Open the Settings menu on your Apple device.
  2. Select your name at the top of the Settings page.
  3. Move to the “Subscriptions” cathegory.
  4. Choose Cleo subscription.
  5. Cancel it.

Additional Information

  • If you encounter any issues or have specific questions regarding your Cleo Plus subscription, you can visit the Cleo Help Center for more detailed information on cancellation and refunds.
  • It’s important to note that Cleo does not mention any cancellation fees, but certain conditions may apply in specific situations. We recommend reviewing the terms and conditions of your subscription or contacting Cleo customer support for further assistance.
  • If you are seeking a refund for your Cleo Plus subscription, it is advisable to contact Cleo directly through their app or by email to initiate the refund request.

Cancelling your Cleo subscription is a straightforward process. Whether you choose to cancel through the app, the website, or need to cancel a specific Cleo subscription, following these steps will ensure a smooth cancellation experience. Remember to review any pertinent terms and conditions and reach out to Cleo support if you have any questions or issues.

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