Farm Fresh To You is a popular meal delivery service that provides fresh, organic produce straight to your doorstep. However, if you find that you no longer wish to receive the service or need to take a break from your subscription, it’s important to know how to cancel or pause it. In this article, we will guide you through the step-by-step process of canceling or pausing your Farm Fresh To You subscription.
Canceling Your Farm Fresh To You Subscription
To cancel your Farm Fresh To You subscription, you have several options. Here’s how you can do it:
- Email: Send an email to contactus@farmfreshtoyou.com requesting the cancellation of your subscription.
- Phone: Call Farm Fresh To You at 1-800-796-6009 and request the cancellation of your subscription.
- Webform: Log in to your Farm Fresh To You account and fill out the Contact Us webform to request the cancellation of your subscription.
It’s important to note that to cancel your subscription, you must notify the company on or before 6 PM two days prior to your delivery. This ensures that any deliveries scheduled after the cancellation request will be canceled.
Please be aware that if you cancel your subscription, any Refer-A-Friend credits you have will remain on your account and will be available if you choose to receive deliveries again.
Pausing Your Farm Fresh To You Subscription
If you simply need a break or want to pause your Farm Fresh To You subscription temporarily, you can follow these steps:
- Log in to your Farm Fresh To You account.
- Go to the “Manage Services” panel.
- Adjust your “Next Delivery” date to the date when you want to resume your deliveries. You can pause your deliveries for up to 3 consecutive months.
When you pause your subscription, your account remains active, but no deliveries will be made during the pause period. Any Refer-A-Friend credits associated with your account will remain on your account and will be available to you when you resume your deliveries.
It’s important to make these changes before 6 PM two days prior to your next scheduled delivery to avoid any issues.
Refunds and Returns
Farm Fresh To You does not have a specific refund policy mentioned on their website. However, if you have any issues with the products you receive, it is recommended that you contact their customer service to discuss your concerns. You can reach them via email at contactus@farmfreshtoyou.com or by phone at 1-800-796-6009.
Remember, if you have any refund or return requests, it’s important to contact customer service as soon as possible.
In conclusion, canceling or pausing your Farm Fresh To You subscription is a straightforward process. By following the steps outlined in this article, you can effectively manage your subscription and make changes whenever needed.
