Cancel Subscription and Membership

How to Cancel Fitness Connection Step-by-Step




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If you’re ready to cancel your Fitness Connection membership, you have several options available to make the process as smooth as possible. Whether you prefer calling, visiting in-person, or submitting a written request, here’s a step-by-step guide to help you cancel your Fitness Connection membership.

Option 1: Phone

  1. Call the Fitness Connection Member Services Team at 800-922-7898.
  2. The Member Services Team is available Monday to Friday, from 8AM to 6PM CST.
  3. Speak to a team member and inform them that you would like to cancel your membership.
  4. Provide them with the necessary details related to your account.
  5. Take note of any information or confirmation number provided during the conversation.

Option 2: In-Person

  1. Visit your home club, where you originally signed up for the Fitness Connection membership.
  2. Request to speak with a staff member at the front desk.
  3. Let them know that you would like to cancel your membership.
  4. They will guide you through the cancellation process and provide any necessary paperwork or information.
  5. Make sure to keep any documents or receipts related to your cancellation for your records.

Option 3: Written

  1. Prepare a written cancellation request, including your full name, address, and contact information.
  2. Address the request to Fitness Connection, P.O. Box 680768, Houston, TX 77268-0768.
  3. Ensure that all the necessary details are included in the letter.
  4. Send the cancellation request via certified mail or with a tracking number to confirm delivery.
  5. Keep a copy of the letter and any proof of delivery for your records.

Remember that Fitness Connection requires a 30-day notice for membership cancellations. Any payments scheduled within that 30-day period will be charged as originally scheduled. It is essential to fulfill those payment obligations to avoid any complications.

By following these step-by-step instructions, you can ensure a stress-free cancellation process with Fitness Connection. No matter which option you choose, make sure to keep any documentation or confirmation numbers for your records.

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