Cancel Subscription and Membership

How to Cancel Just Energy Contract Step-by-Step




How to Cancel Just Energy Contract Step-by-Step

If you are a Just Energy customer and want to cancel your contract, the process is relatively simple. Follow these steps to cancel your Just Energy contract:

Contact Just Energy’s Customer Service Team

To cancel your contract, you will need to get in touch with Just Energy’s customer service team. There are several ways to do this:

  • Call: You can call Just Energy’s customer service team at 1-877-226-5368 or 833-757-1615 to initiate the cancellation process.
  • Email: Alternatively, you can email Just Energy’s customer service team with your cancellation request. Be sure to include your contract number and personal details in the email.

Provide Contract Details and Personal Information

When you contact Just Energy’s customer service team, make sure you have your contract number and personal details ready. This information will include your name, address, and phone number. Providing accurate information will help expedite the cancellation process.

Request Contract Cancellation

Once you have provided your contract details and personal information, you can request the cancellation of your Just Energy contract. Communicate clearly and express your desire to terminate your subscription.

Be Aware of Early Termination Fees

It’s important to note that, depending on your plan and location, there may be early termination fees if you cancel your Just Energy contract before the agreed-upon end date. The amount of the fee can vary but may be up to $175. Keep this in mind when considering canceling your contract.

Follow Up on Your Cancellation Request

After submitting your cancellation request, it’s essential to follow up with Just Energy’s customer service team. This will help ensure that your request has been processed and that any necessary steps are taken to finalize the cancellation. You can also inquire about any refunds or outstanding balances that may be owed to you.

Remember to be proactive and persistent during the cancellation process. If you have any questions or concerns, don’t hesitate to reach out to Just Energy’s customer service team for assistance. Cancelling your Just Energy contract can be a smooth process if you follow these steps and stay engaged with the customer service team.

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