Are you looking to cancel your Memrise subscription? Whether you signed up through the website, iOS, or Android, this guide will provide you with step-by-step instructions to cancel your subscription hassle-free. Additionally, if you’re curious about how to request a refund for your Memrise subscription, we’ve got you covered there too. Let’s get started!
Cancelling Your Memrise Subscription
Website
- Log into your Memrise account on the website.
- Click on your profile in the top right corner.
- Select “Settings” from the dropdown menu.
- Click on “Account.”
- Select “Cancel Subscription” and follow the prompts to proceed with the cancellation.
iOS (Apple/iTunes)
- Go to your iPhone Settings > [your name] > iTunes & App Store.
- Tap your Apple ID at the top of the screen, then tap “View Apple ID” (sign in if required).
- Scroll down and tap on “Subscriptions.”
- Find the Memrise subscription you want to manage.
- Tap “Cancel Subscription” to initiate the cancellation process.
Android (Google Play)
- Visit play.google.com and ensure you are signed in to the correct Google Account.
- On the left side, click on “My subscriptions.”
- Locate the Memrise subscription you wish to cancel.
- Click “Manage” and then select “Cancel Subscription” to proceed with the cancellation.
Please note that cancelling your Memrise subscription will automatically disable auto-renewal, and the paid features will remain active until the end of your current subscription period.
Requesting a Refund for Your Memrise Subscription
If you are within 30 days of subscribing, you may be eligible for a refund. The refund process varies depending on the platform you used to subscribe:
Memrise Website
- Log in to your Memrise account on the website.
- Visit the Memrise refunds page at https://memrise.com/premium/refunds while logged in with the correct Memrise username.
- If your subscription qualifies for a refund, you can file a refund claim.
- Allow Memrise to review your request, which may take up to 7 days.
iOS (Apple/iTunes)
- Contact Apple directly to request a refund, as they do not allow developers to access the refunds system. Here’s how:
- Go to your iPhone Settings > [your name] > iTunes & App Store.
- Tap your Apple ID at the top of the screen, then tap “View Apple ID” (sign in if required).
- Scroll down and tap on “Subscriptions.”
- Locate the Memrise subscription you want to manage.
- Use the options provided to manage your subscription and request a refund from Apple.
Android (Google Play)
- Visit play.google.com and ensure you are signed in to the correct Google Account.
- On the left side, click on “My subscriptions.”
- Locate the Memrise subscription you wish to manage.
- Click “Manage” and then select “Request a refund” from Google.
- Please note that refunds may take 5-10 days to appear in your account.
If you have further questions or concerns, you can visit Memrise’s Help page at https://memrise.helpshift.com or contact their support team for assistance.
Now that you know how to cancel your Memrise subscription and request a refund, you can manage your subscription with ease. Remember to follow the specific instructions based on the platform you used for your Memrise subscription. Happy learning!