Cancel Subscription and Membership

How to Cancel Memrise Subscription Step-by-Step

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Are you looking to cancel your Memrise subscription? Whether you signed up through the website, iOS, or Android, this guide will provide you with step-by-step instructions to cancel your subscription hassle-free. Additionally, if you’re curious about how to request a refund for your Memrise subscription, we’ve got you covered there too. Let’s get started!

Cancelling Your Memrise Subscription

Website

  1. Log into your Memrise account on the website.
  2. Click on your profile in the top right corner.
  3. Select “Settings” from the dropdown menu.
  4. Click on “Account.”
  5. Select “Cancel Subscription” and follow the prompts to proceed with the cancellation.

iOS (Apple/iTunes)

  1. Go to your iPhone Settings > [your name] > iTunes & App Store.
  2. Tap your Apple ID at the top of the screen, then tap “View Apple ID” (sign in if required).
  3. Scroll down and tap on “Subscriptions.”
  4. Find the Memrise subscription you want to manage.
  5. Tap “Cancel Subscription” to initiate the cancellation process.

Android (Google Play)

  1. Visit play.google.com and ensure you are signed in to the correct Google Account.
  2. On the left side, click on “My subscriptions.”
  3. Locate the Memrise subscription you wish to cancel.
  4. Click “Manage” and then select “Cancel Subscription” to proceed with the cancellation.

Please note that cancelling your Memrise subscription will automatically disable auto-renewal, and the paid features will remain active until the end of your current subscription period.

Requesting a Refund for Your Memrise Subscription

If you are within 30 days of subscribing, you may be eligible for a refund. The refund process varies depending on the platform you used to subscribe:

Memrise Website

  1. Log in to your Memrise account on the website.
  2. Visit the Memrise refunds page at https://memrise.com/premium/refunds while logged in with the correct Memrise username.
  3. If your subscription qualifies for a refund, you can file a refund claim.
  4. Allow Memrise to review your request, which may take up to 7 days.

iOS (Apple/iTunes)

  1. Contact Apple directly to request a refund, as they do not allow developers to access the refunds system. Here’s how:
  2. Go to your iPhone Settings > [your name] > iTunes & App Store.
  3. Tap your Apple ID at the top of the screen, then tap “View Apple ID” (sign in if required).
  4. Scroll down and tap on “Subscriptions.”
  5. Locate the Memrise subscription you want to manage.
  6. Use the options provided to manage your subscription and request a refund from Apple.

Android (Google Play)

  1. Visit play.google.com and ensure you are signed in to the correct Google Account.
  2. On the left side, click on “My subscriptions.”
  3. Locate the Memrise subscription you wish to manage.
  4. Click “Manage” and then select “Request a refund” from Google.
  5. Please note that refunds may take 5-10 days to appear in your account.

If you have further questions or concerns, you can visit Memrise’s Help page at https://memrise.helpshift.com or contact their support team for assistance.

Now that you know how to cancel your Memrise subscription and request a refund, you can manage your subscription with ease. Remember to follow the specific instructions based on the platform you used for your Memrise subscription. Happy learning!

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