Canceling your home warranty coverage can be a straightforward process if you know the right steps to take. This comprehensive guide will walk you through the process of canceling your Old Republic Home Protection coverage, including various methods, potential fees, and important considerations.
Understanding Your Cancellation Options
Before diving into the cancellation process, it’s essential to know that you have multiple ways to cancel your Old Republic Home Protection plan. Let’s explore each method in detail.
1. Phone Cancellation
One of the quickest ways to initiate the cancellation process is by calling Old Republic Home Protection’s customer service.
- For residential clients: 1-877-943-0100
- General customer service: 1-877-579-4559
When calling, be prepared with your account information, including your account number, address, and other identifying details.
2. Online Cancellation
For those who prefer digital methods, you can cancel your plan through the Old Republic Home Protection website.
- Log into your account on the official website
- Navigate to the account cancellation or termination section (usually found under account settings or “My Plan”)
- Complete the “Plan Cancellation Submission” form
- Submit the form online
3. Written Request
While not mandatory, submitting a written cancellation request can provide you with a paper trail for your records.
- Email your request to the address provided on their website
- Send a traditional mail to their corporate office or customer service mailing address
Step-by-Step Cancellation Process
Regardless of the method you choose, here’s a detailed breakdown of the cancellation process:
Step 1: Gather Necessary Information
Before initiating the cancellation, make sure you have the following information ready:
- Account number
- Full name and address
- Contract or policy number
- Desired date of cancellation
- Reason for cancellation (if required)
Step 2: Contact Customer Service
Reach out to Old Republic Home Protection’s customer service department using your preferred method (phone, online, or written request).
Step 3: Submit Your Cancellation Request
Complete and submit the “Plan Cancellation Submission” form, providing all required information.
Step 4: Await Confirmation
After submitting your request, Old Republic Home Protection will process it. You should receive a confirmation email or notification once your account has been successfully closed.
Step 5: Keep Records
Maintain copies of all communication and documentation related to your cancellation request for your records.
Understanding Cancellation Fees and Refunds
When canceling your Old Republic Home Protection plan, it’s crucial to be aware of potential fees and refund policies:
Within the First 30 Days
- You may be eligible for a full refund
- Any service costs incurred will be deducted from the refund
After 30 Days
- You’ll receive a pro-rata refund for the unexpired term of your contract
- Service costs incurred will be deducted
- A processing fee (typically $50, or $25 for Utah residents) will be charged
Additional Considerations
- If service costs exceed the remaining contract fee, you may be billed for the difference
- In some states (e.g., Wyoming), a 10% penalty per month may be added if the refund isn’t paid within 45 days of the cancellation request
Important Tips for a Smooth Cancellation
To ensure a hassle-free cancellation process, keep these tips in mind:
- Review your Declaration of Coverage for any specific cancellation policies or fees
- Cancel before your next billing cycle to avoid additional charges
- Be prepared to provide a reason for cancellation if asked
- Follow up if you don’t receive confirmation within a reasonable timeframe
- Check your bank statements to ensure no further charges are made after cancellation
Conclusion
Canceling your Old Republic Home Protection coverage doesn’t have to be a daunting task. By following this step-by-step guide and being aware of the potential fees and refund policies, you can navigate the process with confidence. Remember to choose the cancellation method that works best for you, gather all necessary information beforehand, and keep detailed records of your cancellation request. With these steps in mind, you’ll be well-equipped to terminate your coverage smoothly and efficiently.
