Are you planning to move or cancel your PPL Electric Utilities service? Whether you’re relocating or simply terminating your account, this guide will walk you through the necessary steps to ensure a smooth transition.
Canceling Your PPL Electric Service
If you’re looking to cancel your PPL Electric service, the process is relatively straightforward. Here’s what you need to do:
- Log in to Your Online Account: Visit the PPL Electric Utilities website and log in to your online account. This will give you access to the necessary tools and options to manage your service.
- Navigate to the Stop Service Option: Once logged in, look for the option to stop or discontinue your service. This option may be labeled differently, but it should be easy to find.
- Provide Necessary Details: You’ll need to provide the date on which you want your service to be disconnected, as well as a forwarding address for your final bill.
- Schedule Meter Removal (If Needed): If you need to have the meter removed from your building, you’ll need to call PPL Electric Utilities customer service at 1-800-342-5775 between 8:00 a.m. and 5:00 p.m., Monday to Friday, to schedule an appointment.
- Make Payment Arrangements (If Necessary): If you’re behind on your bills and your service has been disconnected, call PPL Electric Utilities Payment Assistance at 1-800-358-6623 or the customer service line at 1-800-342-5775 to make a payment arrangement and potentially have your service restored.
Moving Your PPL Electric Service
If you’re relocating and need to transfer your PPL Electric service to a new address, the process is slightly different. Here’s what you need to do:
- Log in to Your Online Account: Just like when canceling your service, you’ll need to log in to your PPL Electric Utilities online account.
- Navigate to the Start Service Option: Look for the option to start or transfer service to a new address. This option may be labeled differently, but it should be easy to find.
- Provide New Address and Move Date: You’ll need to provide the address of your new location, as well as the date on which you’ll be moving.
- Provide Forwarding Address: Don’t forget to provide a forwarding address for your final bill at your current location.
- Schedule Temporary Disconnection (If Needed): If you need to temporarily disconnect your service for construction, renovation, or safety reasons at your new location, call the PPL Electric Utilities customer service line at 1-800-342-5775 (hours: 8:00 a.m. to 5:00 p.m., Monday to Friday) to arrange an appointment.
- Make Payment Arrangements (If Necessary): If you’re behind on your bills and your service has been disconnected, call PPL Electric Utilities Payment Assistance at 1-800-358-6623 or the customer service line at 1-800-342-5775 to make a payment arrangement and potentially have your service restored at your new location.
It’s important to note that the process for opening a new account with PPL Electric Utilities may vary depending on your location and the specific details of your move. Be sure to follow the instructions provided by the utility company and provide all necessary information to ensure a smooth transition.
