Canceling your Public Storage account might seem like a daunting task, but with the right information and approach, it can be a smooth process. This comprehensive guide will walk you through the steps to cancel your account, address potential fees, and ensure your personal information is removed from their system.
Notifying Public Storage of Your Move-Out Date
The first step in canceling your Public Storage account is to inform the company of your intention to move out. Here’s how you can do this:
- Log into your Public Storage account through their website or mobile app.
- Navigate to the “Storage Units” section.
- Schedule your move-out date, which can be up to 60 days in advance.
Remember, you can always change or cancel this notice if your plans change.
Preparing Your Storage Space
Before officially canceling your account, you’ll need to:
- Remove all items from your storage unit.
- Clean the space thoroughly.
- Take your lock with you – leaving it behind signals that you’re still using the unit.
Informing Public Storage of Your Cancellation
There are several ways to officially inform Public Storage about your decision to cancel:
Online Method
- Log into your account.
- Go to the “Storage Units” section.
- Select the option to schedule your move-out date.
Live Chat
- Visit the Public Storage website.
- Use the “Chat With Us” feature.
- Inform the representative of your intention to cancel.
- Provide all necessary account details.
Phone Call
- Dial 888-797-6980.
- Speak with a customer service representative.
- Provide your account details and express your wish to cancel.
- Request a confirmation of your cancellation.
If you prefer traditional correspondence:
1. Write a letter stating your intention to cancel.
2. Include your name, billing address, and subscription details.
3. Mail it to:
Public Storage
P.O. Box 25050
Glendale, CA 91221-5050
Final Steps: Inspection and Account Closure
To ensure a smooth closure of your account:
- Visit the facility office in person after moving out.
- Inform the property manager that you’ve vacated the space.
- Allow them to conduct a final inspection.
- Confirm that your account will be closed.
Addressing Financial Matters
Before finalizing your cancellation:
- Check for any pending dues or rent.
- Clear all outstanding balances to avoid late fees or collections issues.
- Be aware that Public Storage typically doesn’t offer refunds for unused rental periods unless you’ve prepaid for an extended time.
Understanding Potential Fees
When canceling your account, keep in mind:
- You’re usually liable for the entire month’s rent, even if you move out early.
- There are generally no early termination fees, but you must adhere to your rental agreement terms.
- Your security deposit will be returned if there are no outstanding fees or damages.
Ensuring Removal of Personal Information
After canceling your account, take these steps to protect your personal data:
- Confirm the cancellation with customer service.
- Verify account closure through the website or app.
- Submit a formal request for data deletion. You can use this template:
“`
[Your Name]
[Your Address]
[City, State, ZIP Code]
[Your Email Address]
[Your Phone Number]
[Date]
Public Storage
P.O. Box 25050
Glendale, CA 91221-5050
Attn: Customer Service
Dear Public Storage Customer Service,
I am writing to formally request the removal of my personal and billing information from your system. I have recently canceled my Public Storage account and vacated the storage space.
My account details are as follows:
– Account Number: [Your Account Number]
I would appreciate it if you could confirm that all my personal and billing information has been deleted from your records.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Signature]
“`
- Follow up with Public Storage to ensure your information has been removed.
Conclusion
Canceling your Public Storage account requires attention to detail and proper communication with the company. By following these steps, you can ensure a smooth transition out of your storage unit, avoid unnecessary fees, and protect your personal information. Remember to keep all confirmation emails or letters for your records, and don’t hesitate to contact Public Storage’s customer service if you have any questions or concerns during the process.
