Cancel Subscription and Membership

How to Cancel Redbox Step-by-Step




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If you’re looking to cancel your Redbox subscription or membership, you have several options to choose from. Whether you prefer to cancel online, through phone, email, or chat, this step-by-step guide will help you navigate the cancellation process.

Cancel Online

To cancel your Redbox subscription online, follow these steps:

  1. Log into your Redbox account on the Redbox website or mobile app.
  2. Go to the Account section of your profile.
  3. Select Cancel Subscription and follow the prompts to complete the cancellation process.

Cancel via Phone

If you prefer to cancel over the phone, here’s what you need to do:

  1. Contact the Redbox Care team at 866-733-2693.
  2. Inform them that you wish to cancel your Redbox subscription.
  3. Follow any instructions or verification steps provided by the representative to complete the cancellation.

Cancel via Email

To cancel your Redbox subscription via email, follow these instructions:

  1. Compose an email to
  2. In the subject line, indicate that you want to cancel your subscription.
  3. Include your account details and any necessary information to verify your identity.
  4. Clearly state your intention to cancel the subscription in the body of the email.
  5. Send the email and wait for a confirmation or further instructions from Redbox.

Cancel via Chat

If you prefer a live chat option, Redbox also provides a chat feature on their website. Here’s how you can cancel through chat:

  1. Visit the Redbox website and navigate to their customer support or contact page.
  2. Look for the chat feature and initiate a conversation with a customer support representative.
  3. Explain that you want to cancel your subscription and provide any necessary verification details.
  4. Follow the instructions given by the representative to complete the cancellation process.

Remember, if you have a Redbox reservation that you wish to cancel, you might be able to do so if it’s still within the rental period and has not been picked up. In such cases, contact the Redbox Care team at 866-733-2693 to discuss your options.

That’s it! By following these step-by-step instructions, you can easily cancel your Redbox subscription or membership through the method that suits you best.

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