Spokeo is a popular online people search and background check service that provides access to public records. However, if you no longer wish to use Spokeo or want to unsubscribe from their services, you have a few options for canceling your subscription or deleting your account. In this article, we will guide you through the step-by-step process to cancel your Spokeo subscription and unsubscribe from their emails.
How to Cancel Your Spokeo Subscription:
- Log into your Spokeo account: Visit the Spokeo website and log into your account using your username and password.
- Go to ‘Account Settings’: Once logged in, locate the “Account Settings” section. This can usually be found by clicking on your profile icon in the top right corner of the page.
- Navigate to ‘Usage & Subscriptions’: Within the ‘Account Settings’ menu, look for the ‘Usage & Subscriptions’ tab or similar option.
- Follow the steps to confirm cancellation: In the ‘Usage & Subscriptions’ section, you should find instructions on how to cancel your subscription. Follow the provided steps to confirm the cancellation.
- Additional instructions for PayPal payments: If you paid for your Spokeo subscription using a PayPal account, you may find additional instructions on the ‘Usage & Subscriptions’ page. Make sure to read and follow these instructions if applicable.
Alternatively, if you prefer not to cancel your subscription online, you can contact Spokeo’s Customer Care team to request the cancellation. You can reach their customer service by calling 1-877-913-3088 or by sending an email to CustomerCare@spokeo.com. Remember to provide your account information and clearly state your request for cancellation.
It’s worth noting that Spokeo does not charge a fee to cancel your subscription, so you don’t have to worry about any additional costs associated with this process. After canceling your subscription, you should receive a confirmation email to your registered email address.
How to Unsubscribe from Spokeo Emails:
If you want to stop receiving promotional emails from Spokeo, you have a couple of options:
- Unsubscribe link in emails: Most promotional emails from Spokeo include an “unsubscribe” link at the bottom of the email. Click on this link, and it should take you to a page where you can confirm your decision to unsubscribe from their mailing list.
- Contact Spokeo’s customer support: If you cannot find the unsubscribe link in the email, you can contact Spokeo’s customer support at 1-877-913-3088 or by sending an email to CustomerCare@spokeo.com. Request to be removed from their promotional email list, and provide any necessary account information to expedite the process.
Please note that unsubscribing from promotional emails will not cancel your Spokeo subscription. You need to follow the steps mentioned earlier to cancel your subscription separately.
How to Delete Your Spokeo Account:
If you no longer wish to have a Spokeo account and want your personal information removed from their databases, follow these steps:
- Contact Spokeo’s Customer Care team: To delete your Spokeo account, you need to contact their Customer Care team directly. You can reach them by calling 1-888-906-0849 or by sending an email to CustomerCare@spokeo.com.
- Request the deletion of your account: When contacting the Customer Care team, provide your account information and clearly state your request to delete your account. The team should guide you through the account deletion process.
- Account deletion implications: After your account is deleted, you will no longer be able to log in or make any changes to your Spokeo account. However, it’s important to note that removing your information from Spokeo’s databases does not guarantee complete removal from other online platforms that may have accessed or stored your data.
How to Request a Refund from Spokeo:
Spokeo’s refund policy states that they do not issue refunds for processed payments or prorated refunds for partial-month usage. However, if you believe you are entitled to a refund, you can contact their Customer Care team to discuss your situation. Here’s how:
- Contact Spokeo’s Customer Care team: Reach out to the Customer Care team by calling 1-888-906-0849 or sending an email to CustomerCare@spokeo.com.
- Request a refund: Clearly state your request for a refund and provide any relevant information regarding your payment and subscription.
- Review Spokeo’s refund policy: Understand that Spokeo’s refund policy generally does not include refunds, but it’s still worth discussing your specific situation with their customer support.
Remember that refund eligibility may vary depending on the circumstances, so it’s best to communicate directly with Spokeo’s Customer Care team.
In conclusion, canceling your Spokeo subscription, unsubscribing from their emails, deleting your account, or requesting a refund are all possible by following the appropriate steps outlined above. If you encounter any difficulties or have further questions, it’s recommended to reach out to Spokeo’s Customer Care team for assistance.
