Cancel Subscription and Membership

How to Cancel Sun Tan City Membership Step-by-Step

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Are you thinking about canceling your Sun Tan City membership? Whether you’re looking to switch tanning salons or just take a break from tanning, canceling your membership with Sun Tan City can be a straightforward process. In this article, we will guide you through the steps to cancel your Sun Tan City membership, both online and in person.

Canceling Sun Tan City Membership Online

To cancel your Sun Tan City membership online, follow these steps:

  1. Visit the Sun Tan City website or download their mobile app from the Apple App Store or Google Play Store.
  2. Log in to your account using your login credentials.
  3. Go to the “My Account” section and select “Manage Your Account.”
  4. Find your membership plan and click on the “Cancel” button.
  5. Follow the instructions to confirm your cancellation.

It is important to cancel your membership before the end of the month to avoid any final monthly charges. Bear in mind that Sun Tan City does not accept cancellations via chat, email, or phone for account security reasons. If you encounter any issues or require assistance, consider visiting your local Sun Tan City salon and speaking with a tanning consultant.

Canceling Sun Tan City Membership In Person

If you prefer to cancel your Sun Tan City membership in person, follow these steps:

  1. Locate your nearest Sun Tan City salon. You can find salon locations on the Sun Tan City website or by using online directories.
  2. Visit the salon during their operating hours.
  3. Speak with a tanning consultant at the salon’s front desk and let them know you would like to cancel your membership.
  4. Provide the necessary information, such as a valid photo ID, membership number, or the email address associated with your account.
  5. Follow any additional instructions provided by the tanning consultant to complete the cancellation process.

Remember to cancel your membership before the end of the month to avoid any final charges. Speaking with a tanning consultant in person allows you to address any questions or concerns you may have regarding your cancellation.

Account Balance and Refunds

When you cancel your Sun Tan City membership, the company’s Terms & Conditions state that they are not obligated to provide a refund for any reason. Moreover, you will not receive any money or compensation for unused reservations when your account is closed, whether voluntarily or involuntarily. Therefore, it is crucial to consider any remaining account balance before canceling your membership with Sun Tan City.

If you have concerns about your account balance or any other matters related to your cancellation, it is recommended to contact Sun Tan City directly. You can reach out to their customer service team using the contact information available on the Sun Tan City website or by visiting your local salon and speaking with a tanning consultant.

Remember to cancel your membership in a timely manner and address any questions or concerns you may have to ensure a smooth cancellation process with Sun Tan City.

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