Cancel Subscription and Membership

How to Cancel TruGreen Service Step-by-Step




TruGreen is a popular lawn care service that offers various treatments to maintain the health and appearance of your lawn. However, if you no longer wish to continue with their services, canceling your TruGreen subscription is a straightforward process. In this article, we will guide you through the step-by-step procedure of canceling TruGreen service.

Step 1: Contact TruGreen’s Customer Service

To cancel your TruGreen service, you have two options: calling their customer service line or sending an email. Here are the steps for each method:

Calling TruGreen Customer Service:

  1. Dial TruGreen’s customer service number at 1-800-464-0171 or 1-844-567-9909.
  2. Inform the customer service representative that you wish to cancel their services.
  3. Be prepared to provide your account information and the reason for canceling.
  4. Note that TruGreen’s representatives may try to retain you as a client, so be firm with your decision.

Emailing TruGreen Customer Service:

  1. Compose an email to
  2. Clearly state your intention to cancel your TruGreen account in the email.
  3. Include your account information and the reason for canceling.

Step 2: Request Confirmation and Inquire about Outstanding Fees

After requesting the cancellation, it is essential to ask for confirmation that your services have been stopped. Additionally, inquire about any outstanding fees or contracts associated with your account. This will help you avoid any unexpected charges or complications.

Step 3: Send a Written Confirmation

To ensure the cancellation is formalized and avoid future scheduling of services, it is advisable to send a written confirmation to TruGreen. The confirmation should explicitly state that you do not want to be scheduled for any future services. This step protects both parties and provides a clear record of your cancellation request.

TruGreen’s Cancellation Policy

TruGreen’s cancellation policy allows you to cancel your service at any time by providing written or oral notification. However, it is crucial to note that some state laws may require additional notification within five business days of canceling certain transactions. Therefore, it is wise to familiarize yourself with your state’s specific requirements.

Is There a Cancellation Fee for TruGreen Services?

TruGreen does not explicitly mention a cancellation fee in their terms and conditions or on their website. However, to ensure there are no unexpected charges, it is advisable to inquire about any outstanding fees or contracts associated with your account before finalizing the cancellation.

Maintaining Your Lawn After Canceling TruGreen Services

After canceling TruGreen services, it’s important to note that there may be immediate effects on your lawn’s appearance and health. The absence of regular treatments such as fertilization, weed control, and pest management may lead to a decline in your lawn’s condition.

To maintain a healthy lawn after canceling TruGreen services, consider the following steps:

  1. Regularly mow your lawn to the appropriate height.
  2. Fertilize your lawn based on the specific needs of your grass type.
  3. Water your lawn adequately, ensuring a balance between hydration and avoiding overwatering.
  4. Implement proper weed control measures, such as manual removal or using herbicides.
  5. Monitor your lawn for pests and take appropriate action if necessary.

By following a proper lawn care schedule and employing suitable techniques, you can help maintain the health and appearance of your lawn after canceling TruGreen services.

How Long Does It Take to Receive a Refund After Canceling TruGreen Services?

If the value of services rendered by TruGreen is less than the total payments you made, they will refund the amount you paid in excess of services rendered within thirty (30) days. However, please note that the actual processing time for receiving the refund may vary depending on your bank’s procedures.

In conclusion, canceling TruGreen service is a relatively straightforward process. By following the steps outlined in this article, you can effectively cancel your TruGreen subscription and take appropriate measures to maintain the health and appearance of your lawn moving forward.

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