Cancel Subscription and Membership

How to Cancel Walmart Plus Step-by-Step




If you’re looking to cancel your Walmart Plus membership, we’ve got you covered. This comprehensive step-by-step guide will walk you through the process of cancelling your Walmart Plus subscription hassle-free. Plus, we’ll provide insights into Walmart’s refund policy and exceptions for cancellations. Let’s get started!

Option 1: Cancelling through your Walmart account

  1. Visit the official Walmart website at and log in to your account.
  2. In the top-right corner, click on “Account” and select “Account” from the drop-down menu.
  3. On the left-hand side, locate and click on “Walmart+”.
  4. Select “Manage membership”.
  5. At the bottom of the page, you’ll see the option to “Cancel Walmart+” if you have a paid membership or “Cancel free trial” if you’re still in the trial period.
  6. Follow the prompts to confirm the cancellation.

Option 2: Cancelling via phone call to Walmart Customer Care

  1. Dial Walmart Customer Care at (800) 924-9206.
  2. Request to cancel your Walmart Plus membership.
  3. Follow any additional instructions provided by the customer care representative.

Please note that there is no cancellation fee for Walmart Plus. You will not be charged any additional fees when you choose to cancel your membership.

Walmart Plus Refund Policy After Cancellation

The general refund policy for Walmart Plus is as follows:

  • There are no refunds for Walmart+ Membership or Plus Up Benefit fees paid, except as expressly provided in the terms1.
  • If you cancel your Walmart+ Membership, you can continue to use your Walmart+ Membership until the end of your paid term1.

Exceptions to the refund policy include:

  1. Cancellation within 14 days of signing up and unused benefits: If you cancel your membership within 14 days of signing up and haven’t utilized any of the benefits, you may qualify for a full refund3.
  2. Accidental sign-up cancellation within 48 hours: If you sign up for Walmart Plus by accident and cancel within 48 hours from the start of your subscription, you may receive a full refund4.
  3. Walmart terminates your membership: If Walmart decides to terminate your membership or participation in Walmart+ without notice or liability, they will provide a full refund for any term that has not yet expired1.

It’s essential to note that these exceptions are subject to specific conditions and may not apply to all cases. For specific information regarding your cancellation and refund eligibility, we recommend reviewing Walmart’s Terms of Use or contacting Walmart Customer Care directly.

Now you know how to cancel your Walmart Plus subscription step-by-step. Enjoy a hassle-free cancellation process, and remember to check the specifics of Walmart’s refund policy based on your individual circumstances.

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