Cancel Subscription and Membership

How to Cancel Your Chicago Tribune Subscription Step-by-Step




If you’ve decided that it’s time to cancel your Chicago Tribune subscription, you’ll be glad to know that the process is straightforward. Whether you prefer to cancel over the phone or manage your subscription online, we’ve got you covered. Follow these simple steps to cancel your Chicago Tribune subscription hassle-free.

Cancelling over the phone:

  1. Grab your phone and dial the Chicago Tribune Customer Service Center at 1-800-TRIBUNE (1-800-874-2863).
  2. The Customer Service Center operates from Monday to Friday, 7:00 am to 5:00 pm, and on weekends from 7:00 am to noon (Central Time). They are also available on holidays from 7:00 am to 11:00 am.
  3. When you reach a representative, let them know that you want to cancel your subscription.
  4. They may ask for some account details, so be ready to provide the necessary information.
  5. Follow any additional steps or instructions provided by the customer service representative.
  6. Once the cancellation is processed, make sure to inquire about any outstanding balances or refunds.

Cancelling online:

  1. Visit the Chicago Tribune self-service website to manage your subscription.
  2. While the website does not provide an option to cancel your subscription online, you can make various changes to your subscription by accessing the site.
  3. You can temporarily suspend your paper during vacations, report delivery issues or complaints, access the eNewspaper, update your address for delivery and billing, enroll in EZ Pay, or update your credit card information on your EZ Pay account.
  4. If you wish to cancel your subscription online, you will need to contact the Chicago Tribune Customer Service Center at 1-800-TRIBUNE (1-800-874-2863).
  5. They will guide you through the cancellation process and provide any necessary information.

It’s essential to note that the Chicago Tribune’s cancellation policy may change from time to time, so it’s always a good idea to verify any fees or requirements with the customer service representative during the cancellation process.

Cancelling a subscription can be a simple task when you have the right information. By following the steps above, you’ll be able to cancel your Chicago Tribune subscription without any hassle.

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