Cancel Subscription and Membership

How to Cancel Your Clash of Clans Subscription




Getting tired of the never-ending clash? Don’t worry; canceling your Clash of Clans subscription is a straightforward process. Whether you’re taking a break or moving on to a new game, this guide will walk you through the steps to bid farewell to your Clash of Clans account gracefully.

In-Game Cancellation Process

If you have access to your Clash of Clans account, the easiest way to cancel your subscription is through the game itself. Follow these simple steps:

  1. Open the Clash of Clans App: Launch the game on your device.
  2. Navigate to Settings: Find the gear icon in the top right corner and tap on it to access the settings menu.
  3. Go to Help and Support: Scroll down and select the “Help and Support” option.
  4. Contact Supercell Support: Tap on “Contact Us” to open the support form.
  5. Request Cancellation: In the message field, clearly state that you want to cancel your Clash of Clans subscription and provide any relevant details, such as your player tag or account name.
  6. Submit the Request: Review the information and hit the submit button to send your cancellation request to Supercell.

Supercell’s support team will typically respond within a few business days to confirm the cancellation of your subscription.

Account Deletion via Email

If you’re unable to access your Clash of Clans account or prefer to handle the cancellation process via email, you can contact Supercell directly. Here’s how:

  1. Open a New Email: Create a new email message addressed to
  2. Include Account Details: Provide your player tag, account name, and any other relevant information to help Supercell identify your account.
  3. Request Account Deletion: In the email body, clearly state that you want to permanently delete your Clash of Clans account and cancel any active subscriptions.
  4. Explain the Reason (Optional): If you feel comfortable, you can include the reason for your decision to delete the account. This information can help Supercell improve their services.
  5. Send the Email: Review the email and send it to Supercell’s support team.

Supercell will review your request and respond within a few business days to confirm the deletion of your account and the cancellation of any active subscriptions.

Cancellation Implications

When you cancel your Clash of Clans subscription, keep in mind the following implications:

  • Loss of Premium Features: You will no longer have access to any premium features or in-game currency that were included with your subscription.
  • Account Retention: Your account will remain active, and you can continue to play the game for free, but without the premium benefits.
  • No Refunds: Any purchases made within the game will not be refunded when you cancel your subscription.
  • Supercell ID: If you have linked your Clash of Clans account to a Supercell ID, you can still access your account on any device by logging in with your Supercell ID credentials.

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