As much as we love indulging in the monthly delight of beauty surprises, there may come a time when you need to bid farewell to your Glossybox subscription. Whether you’re looking to switch things up or simply tighten your budget, canceling a subscription can sometimes feel like a daunting task. Fear not, beauty enthusiasts! We’ve got you covered with a comprehensive guide on how to smoothly navigate the cancellation process with Glossybox.
Option 1: Online Cancellation – The Convenient Choice
If you prefer the convenience of handling things online, Glossybox has got you covered. Here’s how you can cancel your subscription with just a few clicks:
- Log in to Your Account: Visit the Glossybox website and log in to your account using your credentials.
- Navigate to Your Subscriptions: Once logged in, locate the “Subscriptions” section under your account settings.
- Select the Subscription to Cancel: Click on the subscription you wish to cancel, and you’ll be presented with the option to do so.
- Confirm Cancellation: Scroll down and hit the “Cancel” button. You may be prompted to provide a reason for cancellation, but this is entirely optional.
- Verify Your Decision: Glossybox will likely ask you to confirm your decision to cancel. Double-check the details and proceed with the cancellation if you’re sure.
Option 2: Pick Up the Phone
For those who prefer a more personal touch, Glossybox offers the option to cancel your subscription over the phone. Simply dial 844-433-5145 to reach their customer support team. Keep in mind that their operating hours are Monday to Thursday from 6 a.m. to 9 p.m. MST, Friday from 6 a.m. to 5 p.m., and Saturday from 8 a.m. to 12 p.m.
Option 3: Reach Out via the Online Message Center
If you’re more of an email person, Glossybox has got you covered. Here’s how you can cancel via their online message center:
- Log in to Your Account: Visit the Glossybox website and log in to your account using your credentials.
- Navigate to the Message Center: Under “My Account,” click on “Message Center.”
- Compose Your Message: Type out a message explaining your desire to cancel your subscription, providing any necessary details.
- Send Your Message: Follow the prompts to send your message to Glossybox’s customer service team.
Important Considerations
Before you proceed with the cancellation, there are a few essential points to keep in mind:
- Timing is Everything: If you cancel after the 14th of the month, you will still receive the following month’s Glossybox, as the order has already been processed. Your cancellation will take effect the month after that.
- Fixed-Term Subscriptions: If you have a fixed-term subscription (3, 6, or 12 months), you cannot cancel it early. You can only disable it at the end of the term.
- Refunds: Glossybox’s refund policy is not explicitly stated on their website. However, they are open to refunding postage for any returned items when the return has been pre-authorized.
By following these simple steps, you can smoothly navigate the process of canceling your Glossybox subscription, allowing you to move on to new beauty adventures or simply provide some breathing room in your budget.
