In today’s world of rent-to-own services, Aaron’s has become a popular choice for many people seeking affordable access to furniture, electronics, and appliances. However, circumstances may arise where you need to cancel your lease agreement with Aaron’s. In this blog post, we’ll guide you through the process of cancelling your Aaron’s lease, providing valuable insights and tips to ensure a smooth transition.
The Cancellation Process: Step-by-Step
- Contact the Local Store: The first step in cancelling your Aaron’s lease is to contact the local store linked to your account. You can find the contact information for your nearest store by visiting Aaron’s website and using their store locator feature or by calling their customer service line at 1-800-950-7368.
- Initiate the Cancellation: Once you’ve reached out to the local store, inform them of your intention to cancel the lease agreement. Be prepared to provide your account details and the reason for cancellation.
- Schedule a Pickup: Aaron’s will typically arrange for the rented item(s) to be picked up from your location. Ensure that you have all the accompanying accessories and components ready for return.
- Clear Outstanding Balances: If you have any outstanding balances or fees associated with your lease, Aaron’s may require you to settle them before finalizing the cancellation process.
Important Considerations
- Refund Policy: According to Aaron’s rental return policy, customers are not entitled to a refund when returning rented items. However, you can take advantage of their lifetime reinstatement benefit, which allows you to restart a lease on the same or comparable value merchandise at any time.
- Timely Cancellation: While Aaron’s does not specify a strict timeframe for cancelling a lease, it’s advisable to initiate the process as soon as possible to avoid accumulating additional charges or fees.
- Documentation: Keep a record of all communication and documentation related to your lease cancellation, including any confirmation or reference numbers provided by Aaron’s representatives.
Alternatives to Cancellation
If you’re facing financial difficulties or dissatisfaction with your rented item, consider exploring alternatives before cancelling your lease:
- Discuss Lease Modifications: Aaron’s may be willing to work with you on modifying the terms of your lease agreement, such as adjusting payment schedules or offering a different product.
- Product Exchange: In some cases, Aaron’s may allow you to exchange your rented item for a different product that better suits your needs or budget.
- Negotiation: If you’ve encountered issues with the rented item or service, you may be able to negotiate a resolution with Aaron’s, such as a discounted buyout or lease termination.
Remember, open communication and a willingness to explore alternatives can often lead to a mutually agreeable solution.
