Cancel Subscription and Membership

How to Cancel Alabama Power Step-by-Step




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Are you looking to cancel your Alabama Power service? Whether you’re moving to a new location or switching to a different utility provider, cancelling your Alabama Power service is a straightforward process. In this article, we will guide you through the step-by-step instructions to cancel Alabama Power effectively.

Option 1: Contact Customer Service

One of the easiest ways to cancel your Alabama Power service is by contacting their Customer Service department. You can reach them by calling 1-800-245-2244. Alternatively, if you prefer to communicate through social media, you can send a direct message to @alabamapower on Twitter. Please note that Customer Service is available from Monday to Friday, from 7:00 a.m. to 7:00 p.m. CST.

Option 2: Stop Service Online

If you prefer a self-service option, you can log in to your Alabama Power account on their official website. Once logged in, navigate to the Stop Service menu and follow the prompts to cancel your service. This online option provides convenience and flexibility for customers who prefer managing their accounts digitally.

Option 3: Cancel Participation in a Program

If you are enrolled in any specific Alabama Power program, such as the Renewable Energy Certificate program, you may need to cancel your participation separately. To do this, call Alabama Power at 1-800-990-APCO (2726) and inform them of your decision to cancel your program participation. They will provide you with the necessary steps to proceed.

It is important to be aware that Alabama Power cannot cancel any payments that have already been sent to the bank. If you have a payment that is in progress or has been processed, it cannot be cancelled. Therefore, it is essential to take this into account when planning your cancellation timing.

Follow these step-by-step instructions, choose the method that suits you best, and cancel your Alabama Power service smoothly. Remember to have your account information readily available when contacting Alabama Power to expedite the cancellation process.

By cancelling your Alabama Power service, you can transition seamlessly to a new service provider or make other arrangements that align with your energy needs. Good luck!

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