If you’re looking to cancel your Albert Genius subscription, you can follow these simple steps:
- Open the Albert app on your device and log in to your account.
- Once you’re logged in, navigate to the Profile tab at the bottom of the screen.
- In the Profile section, you’ll find the Help option. Select it to proceed.
- Within the Help menu, you’ll see the Contact Support option. Click on it.
- A message box will appear. Type “Cancel Genius” in the message and send it to the support team.
- When prompted to confirm the cancellation, follow the instructions provided.
Alternatively, if you prefer to cancel your subscription through other means, you have a couple of options available:
- Text Albert support at 639-37 with the message “Cancel Genius” to initiate the cancellation process via SMS.
- Send an email request to support@albert.com to cancel your account. Don’t forget to include your account details and the reason for cancellation in the email.
Refund
After canceling your subscription, you may be eligible for a refund if you cancel after one month of the annual plan subscription. However, it’s important to note that Albert Genius may reclaim your signup bonus as part of the cancellation process.
If you have any further concerns or queries regarding the cancellation or refund process, you can reach out to Albert support at support@albert.com.
Please note that the specific refund policy for canceling an Albert Genius subscription may vary. It’s always advisable to refer to the official Albert website or contact their support team for the most accurate and up-to-date information.
We hope this guide has been helpful in assisting you with canceling your Albert Genius subscription.
