Cancel Subscription and Membership

How to Cancel Ashley Madison Step-by-Step

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Are you looking to cancel your Ashley Madison subscription? Whether you’re no longer interested in the service or want to explore other options, canceling your Ashley Madison account is a straightforward process. In this step-by-step guide, we’ll walk you through the process of canceling your subscription and deleting your account.

Canceling Your Subscription

To cancel automatic charges on your Ashley Madison account, follow these steps:

  1. Access your Ashley Madison account via desktop or mobile web.
  2. Click on the three horizontal pink lines [☰] in the top-left corner.
  3. Select ‘Settings’ and then ‘Account’.
  4. Choose ‘Purchases’ to access information about your credits, purchase history, auto top-up, and active subscriptions.
  5. Make the necessary adjustments to cancel your subscription.

Please note that canceled subscriptions in advance of their renewal date are not eligible for a refund during the current billing period. Canceling your subscription only prevents it from automatically renewing on the renewal date. You can continue enjoying your subscription until its expiration date.

Deleting Your Account

If you want to remove your Ashley Madison account entirely, you have two options: deactivating or deleting it. Follow these steps:

Deactivating Your Account

  1. Login to your Ashley Madison account.
  2. Click the ‘Manage Profile’ tab.
  3. Select ‘Delete Profile’.
  4. Click either ‘Deactivate Your Profile’ or ‘Delete Your Profile’.

Deactivating your account will remove your profile from search results and the site. However, all your photos, site usage history, and sent and received messages will still be stored.

By deleting your account, you not only remove your profile from search results but also erase any photos, site usage history, and all sent and received messages.

Remember that the functionality of deleting an account is only available on the desktop version of Ashley Madison.

Whether you choose to cancel your subscription or delete your account entirely, make sure to follow the steps outlined above. By doing so, you can successfully navigate the process and manage your Ashley Madison membership as desired.

Stay informed and empowered with the ability to control your online subscriptions effortlessly.

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