Cancel Subscription and Membership

How to Cancel Backblaze Subscription Step-by-Step




If you’re looking to cancel your Backblaze subscription, we’ve got you covered. Follow these simple steps to cancel your Backblaze subscription hassle-free:

Step 1: Sign in to your Backblaze Account

First, you’ll need to sign in to your Backblaze account using your registered email address and password.

Step 2: Delete Computers & Licenses

Once you’re logged in, navigate to the “Computers & Licenses” section of your account. Delete all associated computers and licenses linked to your account by following the prompts provided.

Step 3: Delete Backblaze B2 Account (if applicable)

If you have a Backblaze B2 account, you’ll need to delete all files in your buckets, delete your buckets, and delete all non-master application keys. This step ensures a complete cancellation of your Backblaze subscription.

Step 4: Contact Backblaze Customer Support

Should you have any questions regarding payments, refunds, or need assistance with a refund, don’t hesitate to contact Backblaze customer support. They will be able to guide you through the process and address any concerns you may have.

Step 5: Stop Automatic Payment

If you wish to discontinue automatic payment, you’ll need to delete your backup. This step ensures that you won’t be billed for future subscription renewals.

Please be aware that if your Backblaze subscription lapses and the company is unable to bill your account for renewal, your backed-up files will be deleted. So, it’s essential to cancel your subscription properly to avoid any loss of data.

By following these step-by-step instructions, you can cancel your Backblaze subscription with ease. Remember, if you have any questions or need assistance, don’t hesitate to reach out to Backblaze’s customer support.

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