Cancel Subscription and Membership

How to Cancel Backbone Subscription Step-by-Step




If you’re looking to cancel your Backbone subscription, we’ve got you covered. Here are two methods to help you cancel your subscription:

  1. Canceling through the Backbone App:
    • If you signed up using your Apple ID or iTunes account, navigate to the Backbone App > Settings > Account > Manage. From there, you can cancel your subscription. Please note that you must cancel through the App Store in this case.
    • If you signed up from the Backbone website or through an email from Backbone, you can cancel your subscription through the Backbone App. Simply go to your iPhone Settings > Apple ID (account) and manage your subscription settings.
  2. Canceling through Customer Support:
    • Alternatively, you can cancel your Backbone subscription by clicking on the “How do I Cancel” link in your Backbone’s Account Settings. This will direct you to the appropriate support channels to request cancellation.

Please keep in mind that you can cancel your Backbone subscription at any time before its next billing date. If you signed up for a free trial, make sure to cancel within 30 days to avoid being billed monthly. Remember, you won’t be charged if you cancel before the processing of your first invoice on the 30th day.

It’s important to note that when canceling your Backbone subscription, you will not receive a pro-rated refund. However, you will continue to have access to the services until the end of your current subscription period.

If you have any questions or need further assistance, reach out to Backbone Support by submitting a request and providing relevant details associated with your account.

Take control of your subscriptions and enjoy the benefits of managing your Backbone subscription hassle-free.

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