Cancel Subscription and Membership

How to Cancel NYSC Membership Step-by-Step




If you’re looking to cancel your New York Sports Club (NYSC) membership, there are a few steps you can follow. Keep in mind that the specific cancellation process may vary depending on your membership agreement. It’s important to read your Membership Agreement carefully and understand the cancellation policy and any associated fees. Here’s a step-by-step guide to help you cancel your NYSC membership:

Option 1: In-Person Cancellation

  1. Visit the NYSC location where you signed up for your membership.
  2. Speak to the front desk staff and request to cancel your membership.
  3. Bring essential documents, such as your ID, Membership Agreement, or membership card. Make sure to check the club’s business hours before visiting.

Option 2: Certified Mail Cancellation

  1. Compose a letter stating your desire to cancel your NYSC membership. Include relevant details such as your contact information, membership number, and the reason for cancellation.
  2. Send the letter via certified mail to the club location where you signed up or to the Member Services department. It is recommended to send the cancellation request at least 30 days in advance.
  3. After enough time has passed, contact the NYSC Customer Service Center to confirm they have received your request and processed the cancellation. Ask for a confirmation email and inquire about any cancellation fees or final payments.

Online Cancellation

It appears that there is no direct option to cancel your NYSC membership online. However, some users have mentioned contacting the club online through the “Contact Us” option on the NYSC website. While this method is not officially recognized as a way to cancel your membership, it may be worth trying if you are unable to cancel in person or by certified mail. Remember to follow up with the club to ensure your cancellation request has been processed and to inquire about any cancellation fees or final payments.

Cancellation Fees

There is a cancellation fee for NYSC membership, but the amount may vary depending on your specific Membership Agreement. In some cases, a fee of $50 has been mentioned for members who cancel their membership before the end of the first membership term for certain reasons. However, it’s crucial to review your Membership Agreement or contact your local NYSC club for accurate information on cancellation fees and conditions. Some membership plans, such as month-to-month memberships, may not have a cancellation fee.

Refund Policy

Refunds for NYSC membership depend on the specific circumstances and the terms of your Membership Agreement. Generally, NYSC does not offer prorated refunds if you cancel before your membership expires. However, they do have a 10-day money-back guarantee for all plans. In some cases, NYSC has agreed to issue credits and refunds of membership fees during specific circumstances, such as coronavirus closures.

It is recommended to review your Membership Agreement or contact NYSC directly through their “Contact Us” page or visit your local club to discuss your situation and inquire about any potential refunds. Keep in mind that refunds and credits may not be guaranteed, and it’s essential to understand the specific terms and conditions related to refunds outlined in your Membership Agreement.

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