Are you looking to cancel your Billie subscription? We’ve got you covered. Whether you want to modify your shipment or completely cancel your subscription, here’s a step-by-step guide to help you through the process.
Option 1: Cancel through your Billie account.
- Log in to your Billie account on their website.
- Head to the Billie website and enter your login credentials (email address and password) to access your account.
- Find the item and shipment you wish to change.
- Navigate to your account settings or subscription details page to locate the specific item or shipment you want to cancel.
- Use the minus arrow to set the item quantity to 0.
- Once you’ve located the item, use the minus arrow or decrease button to lower the quantity to 0, indicating that you want to remove it from your subscription.
- Confirm that you’d like to remove the item.
- After setting the quantity to 0, you’ll typically be prompted to confirm your decision. Follow the on-screen instructions to finalize the item removal.
Option 2: Cancel by contacting Billie’s support team.
- Send an email to hello@mybillie.com.
- Compose an email addressed to hello@mybillie.com, explaining your intent to cancel your subscription.
- Include your account details and subscription plan in the email.
- Make sure to provide your account details, such as your registered email address and any relevant information about your subscription plan, to help the support team locate your account and process the cancellation smoothly.
- Request cancellation of your subscription.
- Clearly state in your email that you wish to cancel your Billie subscription and no longer receive future shipments.
Once you have completed either of these options, a customer support representative from Billie will get back to you to confirm the cancellation. Please note that canceling your subscription doesn’t automatically entitle you to a refund for any pending orders, as billing and shipment processes may vary.
Additional tips and considerations:
- You can also pause your subscription or adjust the frequency of your shipments at any time on your Account Page. This option can be useful if you want to take a break from receiving products but aren’t ready to cancel your subscription entirely.
- If you have any further questions or need assistance during the cancellation process, don’t hesitate to reach out to Billie’s support team via the same email address mentioned above.
Remember, every subscription service may have its own specific cancellation procedures, so be sure to carefully follow the instructions provided by Billie to successfully cancel your subscription.
