Cancel Subscription and Membership

How to Cancel CycleBar Membership Step-by-Step




CycleBar is a popular indoor cycling studio that offers memberships to its customers. However, if you find yourself needing to cancel your membership for any reason, here is a step-by-step guide on how to do it.

Step 1: Determine Where You Purchased Your Membership

Before proceeding with the cancellation process, you need to determine where you purchased your CycleBar membership. This will determine the specific steps you need to take to cancel it. There are three possible scenarios:

  1. Purchased in a Studio Location: If you purchased your membership directly from a CycleBar studio location, you will need to return to that same location to cancel it. Speak to a customer service representative or manager who can assist you with the cancellation process.
  2. Purchased through a CycleBar Website or App: If you bought your membership online through the CycleBar website or app, you can request cancellation through the platform. Look for an “info” icon or an “account” button at the top of the screen. Click on it and follow the prompts to submit your cancellation request.
  3. Purchased through a Third-Party Marketplace: If you purchased your CycleBar membership through a third-party marketplace, such as Groupon or ClassPass, you will need to cancel your membership through that specific marketplace. Visit the marketplace’s website or contact their customer service for instructions on how to cancel.

Step 2: Follow the Cancellation Process

Once you have determined where you purchased your membership, follow the appropriate steps to cancel it. Return to the studio location, navigate to the CycleBar website or app, or contact the third-party marketplace to initiate the cancellation process.

If you are unsure about the specific steps, you can always reach out to CycleBar’s customer service for assistance. They will be able to guide you through the cancellation process and address any concerns you may have.

Step 3: Understand the Policy on Unused Classes

After cancelling your CycleBar membership, it is important to be aware of the policy regarding unused classes. According to CycleBar’s terms and conditions, any remaining unused classes will be forfeited and lost. There will be no refund issued for these unused classes.

This means that you will not be able to use the remaining classes once your membership is cancelled. It is recommended to use any remaining classes before submitting your cancellation request to make the most out of your membership.

Step 4: Consider Alternatives

If you are concerned about losing unused classes or are unable to use them before cancelling your membership, it may be worth considering alternative options. You can reach out to CycleBar’s customer service to inquire about possible solutions, such as transferring the unused classes to another member or receiving a credit for future use.

Additionally, you can explore whether there are any friends, family members, or acquaintances who might be interested in utilizing your remaining classes. This can ensure that the classes are not wasted and can benefit someone else.

Cancelling your CycleBar membership is a straightforward process, but it’s important to be aware of the policy on unused classes beforehand. By following the steps outlined above, you can successfully cancel your membership and make the most out of any remaining classes. Remember to reach out to CycleBar’s customer service if you need any assistance or have specific concerns regarding your membership cancellation.

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