Whoop is a popular fitness tracker and membership platform that allows users to track their performance and optimize their training. If you’re looking to cancel your Whoop membership, we’ve got you covered. Follow these step-by-step instructions to cancel your Whoop membership:
- Log in to your Whoop account: Visit the Whoop website or open the Whoop app and log in to your account using your credentials.
- Navigate to the “Membership” section: Once logged in, find and navigate to the “Membership” section. This section is usually accessible from the main menu or account settings.
- Cancel your membership: Scroll down to the bottom of the “Membership” page, where you will find the option to “Cancel your membership.” Click on this option to initiate the cancellation process.
- Follow the on-screen instructions: You will be guided through the cancellation process with a series of on-screen instructions. Make sure to carefully read and follow each step to successfully cancel your membership.
- Wait for confirmation: After completing the cancellation process, you should receive a confirmation email from Whoop. Keep this email for your records.
If you have any questions or need further assistance during the cancellation process, you can reach out to Whoop customer support at support@whoop.com or call them at 1-833-948-0566.
Refund Deadline and Return Process for Whoop Device
If you’re looking to return your Whoop device for a refund, here’s what you need to know:
Refund Deadline: To be eligible for a refund, you must cancel your membership and return the device within 30 days of receiving it. If you fail to return the device within this timeframe, the refund will not be applied. After the 30-day period, cancellations are still possible, but a refund for the initial membership fee will not be issued.
Return Process: To return your Whoop device for a refund, follow these steps:
- Ensure you are within the 30-day refund window from the date of receipt of your Whoop device.
- Log in to your WHOOP account at app.WHOOP.com/membership/returns.
- Follow the provided instructions to request a return. WHOOP will inform you whether your device needs to be shipped back.
- If a return shipping label is provided, ship the device back to WHOOP using the label they provide within 1-3 business days.
- Keep the receipt of your return shipment until your refund is credited.
- WHOOP will refund the original price of the device, minus shipping costs (original and return shipping), once they receive your returned device.
It’s worth noting that if you purchased your Whoop device from an authorized reseller or any other third-party retailer, you must return the device to the original point of sale for a refund, subject to the reseller’s return policy. WHOOP will not issue refunds for purchases made through authorized resellers or third-party retailers.
Now that you know how to cancel your Whoop membership and return your device for a refund, you can proceed with the process confidently. Remember to adhere to the refund deadline and carefully follow the return instructions provided by Whoop to ensure a successful refund.
