FreshBooks is a popular accounting software that offers a wide range of features for small businesses, freelancers, and self-employed professionals. While FreshBooks provides many benefits, you may find that it no longer meets your needs or you simply want to explore other options. If you’re wondering how to cancel your FreshBooks subscription, this step-by-step guide will walk you through the process.
How to cancel FreshBooks account
To cancel your FreshBooks account, follow these steps:
- Log in to your FreshBooks account using your credentials.
- Click on the gear icon located in the top left corner of the page.
- In the dropdown menu, select “Billing and Upgrade.”
- Scroll down the page and click on the “cancel your account” link at the bottom.
- Follow the instructions provided to confirm the cancellation of your FreshBooks account.
If you encounter any difficulties during the cancellation process or have any concerns, you can reach out to FreshBooks’ customer support for assistance. They can be contacted through their website or by phone.
It’s important to note that cancelling your FreshBooks account will render your data inaccessible. Therefore, it is advisable to save any data, such as client information, invoices, expense receipts, estimates, proposals, reports, and vendor lists, that you may need for future reference before cancelling your account.
How to Cancel FreshBooks Subscription
Regular FreshBooks Subscription:
- Log in to your FreshBooks account using your credentials.
- Click on the gear icon located in the top left corner of the page.
- In the dropdown menu, select “Billing and Upgrade.”
- Scroll down the page and click on the “cancel your account” link at the bottom.
- Follow the instructions provided to confirm the cancelation of your FreshBooks subscription.
If you’re experiencing difficulties or have concerns during the cancelation process, you can reach out to FreshBooks’ customer success team at customersuccessteam@freshbooks.com. Alternatively, you can contact their customer service at 1-888-674-3175 (North America) or 1-866-303-6061 (North America).
Apple Subscription
If you have subscribed to FreshBooks through Apple Subscriptions, the process to cancel is slightly different. Follow these steps:
- Open the Settings app on your iPhone.
- Tap on your name to access your Apple ID settings.
- Select “Subscriptions” to view your active subscriptions.
- Tap the FreshBooks subscription you want to cancel.
- Scroll down and click on “Cancel Subscription.”
- Follow the prompts to confirm the cancelation of your FreshBooks Apple Subscription.
What happens to your data after canceling FreshBooks?
After canceling your FreshBooks account, your data will remain intact and preserved. This means that you can reactivate your account in the future if needed. However, while your account is canceled, you will not be able to access your data, including client information, invoices, expense receipts, estimates, proposals, reports, and vendor lists. Therefore, it is crucial to save any data you may need for future reference before canceling your account.
To ensure continuous access to your FreshBooks data, even if your account is inaccessible or your subscription is canceled, consider using a backup service like Skyvia.
Are there any fees associated with canceling FreshBooks subscription? There are no specific fees associated with canceling your FreshBooks subscription. However, if you have processed any credit card transactions through FreshBooks, there may be transaction fees associated with those payments. These transaction fees are separate from the subscription fees and are not refundable upon cancelation.
How to get a refund after canceling FreshBooks subscription
If you cancel your FreshBooks subscription within the first 30 days of opening a paid plan, you will receive a full refund. To request a refund, reach out to FreshBooks’ customer success team at customersuccessteam@freshbooks.com. Provide them with your account details and the reason for your cancellation. They will guide you through the refund process.
It’s important to note that transaction fees associated with credit card payments processed through FreshBooks are separate from the subscription fees and are not refundable upon cancelation.
In conclusion, canceling your FreshBooks subscription is a straightforward process. Whether you have a regular FreshBooks subscription or an Apple Subscription, follow the step-by-step instructions provided above to cancel your subscription. Remember to save any data you may need, consider backup options, and reach out to customer support for any assistance or refund-related queries.
