If you’re looking to cancel your FYE Backstage Pass membership, you have a few options available to you. Please note that if you purchased your membership at a physical FYE store, the refund and cancellation policies may differ. Here’s a step-by-step guide on how to cancel your FYE Backstage Pass membership:
Option 1: Call FYE Customer Service
- Dial 1-877-351-2131 to reach FYE customer service.
- The customer service representatives are available Monday to Friday from 9 am to 11 pm ET.
- Inform the representative that you would like to cancel your FYE Backstage Pass membership.
- Follow any further instructions provided by the representative to complete the cancellation process.
Option 2: Email FYE Support
- Compose an email addressed to service@fyevip.com.
- Clearly state in your email that you wish to cancel your FYE Backstage Pass membership.
- Include any necessary account information to help them locate your membership details.
- Send the email and wait for a response from FYE support with further instructions to complete the cancellation process.
Option 3: Write a Letter
- Write a letter requesting the cancellation of your FYE Backstage Pass membership.
- Address the letter to FYE Backstage Pass VIP, P.O. Box 41248, Nashville, TN 37204-1248.
- Clearly state your intention to cancel the membership and provide any required membership details.
- Send the letter through mail and wait for confirmation from FYE regarding the cancellation.
It’s important to note that if you purchased your FYE Backstage Pass membership at a physical FYE store, you can only receive a full refund if you cancel the membership within the same day of the purchase date and provide a receipt. After the one day, FYE Backstage Pass membership fees are non-refundable, and partial refunds are not available.
Additionally, please be aware that there is no specific fee for canceling your FYE Backstage Pass membership. However, membership fees are non-refundable after the first day of purchase, and you will not receive a refund for any remaining time on your membership if you decide to cancel.
Remember to follow the instructions provided by FYE and provide any necessary information to ensure a smooth cancellation process.