Cancel Subscription and Membership

How to Cancel IdentityIQ Membership Step-by-Step

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If you’re looking to cancel your IdentityIQ membership, we’ve got you covered. Here’s a step-by-step guide to help you through the process:

  1. Call IdentityIQ’s customer support team: Dial 1-877-875-4347 to reach their customer support team.
  2. Verify your identity: During the call, you may be asked to provide some personal information like your full name, Social Security number, and email address. This step is essential to ensure the security of your account.
  3. Request cancellation and confirmation: Let the customer support representative know that you want to cancel your subscription. Ask for a confirmation email that acknowledges the cancellation.

It’s crucial to note that while there is no specific fee for canceling an IdentityIQ membership, they do not offer any refunds for membership cancellations. This means that you will not receive a refund for any unused portion of your subscription if you choose to cancel.

If you have a monthly subscription, you can cancel at any time without incurring any penalties. However, for annual subscriptions, you must cancel within the first 14 days to receive a full refund. After canceling your subscription, you will continue to have access to IdentityIQ’s services until the end of your current billing cycle. It’s important to keep in mind that IdentityIQ does not provide refunds for any unused portion of a subscription period.

By following these steps, you should be able to cancel your IdentityIQ membership hassle-free. Remember to contact their customer support team if you have any specific queries or concerns regarding the cancellation process.

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