Cancel Subscription and Membership

Navigating the Lexington Law Cancellation Process: A Comprehensive Guide




If you’ve decided to part ways with Lexington Law’s credit repair services, navigating the cancellation process can seem daunting. Fear not, as we’ve compiled a comprehensive guide to help you smoothly terminate your subscription.

The Four Cancellation Methods

Lexington Law offers four distinct methods to cancel your membership, catering to your preferred communication style:

  1. Online Cancellation: Log in to your Lexington Law account, navigate to the “Contact Us” section (typically located at the bottom of any page), and initiate a chat with the company’s chatbot. This convenient option is available from 6 am to 10 pm MDT on weekdays.
  2. Phone Cancellation: If you prefer a more personal touch, call Lexington Law’s toll-free number at 800-341-8441. Follow the prompts to connect with a customer service representative and explicitly state your intention to cancel your subscription. Be prepared to provide your full name, address, phone number, social security number, and the email address linked to your account.
  3. Email Cancellation: Compose an email to with the subject line “Cancellation Request.” In the body, include your full name, account number, and the desired date for your last day of service. Remember to request written confirmation of your cancellation.
  4. Mail Cancellation: For those who prefer traditional methods, print and complete Lexington Law’s Termination Form, then mail it to Lexington Law Firm, Attn: Cancellations, 360 N 700 E Ste A, Provo, UT 84606. Make copies before mailing and send it with delivery confirmation tracking to ensure its arrival.

Important Considerations

Regardless of the cancellation method you choose, it’s crucial to follow these steps:

  • Confirm Automatic Payment Stoppage: Ensure that any automatic payments or recurring charges associated with your Lexington Law account are halted after the cancellation date.
  • Retain Credit Repair Results: Any positive changes to your credit report resulting from Lexington Law’s efforts, such as the removal of errors or disputes, will remain on your record. Past dispute results and related score gains will continue to be reflected on your credit report even after canceling the service.
  • Request Confirmation: Ask for written confirmation of your cancellation, including the effective date and any final charges, for your records.
  • Seek Assistance if Needed: If you encounter any issues during the cancellation process, don’t hesitate to seek help from third-party services like DoNotPay, which can assist with navigating refund requests and other consumer-related matters.

Looking Ahead

While parting ways with Lexington Law may be the right decision for you, it’s essential to remain proactive in maintaining your credit health. Consider exploring alternative credit repair services or taking on the task yourself by regularly monitoring your credit reports and disputing any inaccuracies or fraudulent entries.

Remember, a strong credit score is a valuable asset in today’s financial landscape, and staying on top of your credit health can pave the way for future financial opportunities.

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