Have you been enjoying the thrill of watching live baseball games from the comfort of your home with an MLB TV subscription, but now find yourself needing to cancel or request a refund? Fear not, as this comprehensive guide will walk you through the process with ease.
Canceling Your MLB TV Subscription
If you’ve decided that an MLB TV subscription no longer fits your needs or budget, canceling is a straightforward process. Here’s how you can do it:
Step 1: Log In to Your MLB Account
Start by visiting the MLB website and logging in to your account with your credentials.
Step 2: Access Account Settings
Once you’re logged in, navigate to your account settings. This is typically found under a section labeled «My Account» or something similar.
Step 3: Manage Subscriptions
Within your account settings, you should see an option to manage your subscriptions. Click on this section.
Step 4: Follow the On-Screen Instructions
From here, you’ll be presented with clear instructions on how to cancel your MLB TV subscription. Follow the prompts carefully, and your subscription will be successfully canceled.
Alternate Method: Phone Cancellation
If you prefer to cancel your subscription over the phone, you can contact MLB Fan Support at 866-800-1275 (U.S.) or 972-836-1111 (international).
Requesting a Refund for Your MLB TV Subscription
In some cases, you may be eligible for a refund for your MLB TV subscription. Here’s how to request one:
Step 1: Act Quickly
If you’ve recently purchased or renewed your subscription and wish to request a refund, you must do so within five days of the transaction date.
Step 2: Contact MLB Fan Support
Call MLB Fan Support at the numbers provided above or contact them via email or Twitter. Provide your name and MLB account information to the customer service representative.
Step 3: Request a Refund
Clearly state that you are within the five-day window for a full refund. If you’re outside this window, you may still be eligible for a prorated refund based on the remaining time in your subscription period.
Step 4: Follow Up if Necessary
If you encounter any issues or have additional questions, don’t hesitate to follow up with MLB Fan Support.
Canceling Subscriptions Purchased Through Third-Party Services
If you signed up for your MLB TV subscription through a third-party service like Amazon or Apple, you’ll need to cancel your subscription through those platforms. For example, if you purchased your subscription through Apple, you can cancel it by following these steps:
- Open the Settings app on your Apple device.
- Tap your Profile section at the top of the screen.
- Click on «Subscriptions.»
- Select «MLB TV» from the list of active subscriptions.
- Tap «Cancel» and then «Confirm.»
Remember, if you encounter any difficulties or have specific questions regarding refunds or cancellations, don’t hesitate to reach out to MLB Fan Support or the respective third-party service for assistance.