If you’ve decided to cancel your Misfits Market subscription, you have a few options available to you. Whether you want to cancel online or contact customer support, follow these step-by-step instructions to ensure a smooth cancellation process.
Online Cancellation
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- Step 1: Visit the Misfits Market website to access your account.
- Step 2: Log in to your account using your credentials.
- Step 3: Navigate to the “My Plan” section of your Account Home page.
- Step 4: Look for the option to cancel your subscription. It should be clearly labeled.
- Step 5: Follow the prompts and confirm your cancellation.
Contact Customer Support
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- Step 1: If you prefer to contact Misfits Market’s Customer Support Service Team, visit their website.
- Step 2: Look for the “Contact Us” or “Help” section.
- Step 3: Choose the appropriate contact method, such as an online form or live chat.
- Step 4: Provide the necessary details, including your account information and the reason for cancellation.
- Step 5: Wait for a response from the customer support team and follow their instructions to cancel your subscription.
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It is crucial to note that if you are on the Flex Plan, you can cancel your account completely using the methods mentioned above. If you encounter any issues during the cancellation process, don’t hesitate to reach out to Misfits Market’s customer support team via live chat for further assistance.
Pausing a Misfits Market Subscription
If you wish to temporarily pause your Misfits Market subscription instead of canceling it outright, follow these steps:
- Temporarily Pause Subscription:
- Step 1: Log in to your Misfits Market account.
- Step 2: Click on “Manage Subscription” in your account settings.
- Step 3: Scroll down until you find the option to temporarily pause your subscription.
- Step 4: Select the pause option and follow any additional instructions.
- Skip a Specific Delivery:
- Step 1: Log in to your Misfits Market account.
- Step 2: Go to the “Delivery Schedule” and select “Upcoming.”
- Step 3: Find the upcoming order you want to skip and click on “Manage” next to it.
- Step 4: Follow the prompts to skip the particular delivery.
Remember that you cannot cancel, pause, skip, or alter an order after your shopping window has closed for that order. Therefore, make sure to manage your subscription and upcoming orders before the designated cutoff time.
Cancellation Fee
While there is no specific mention of a cancellation fee for Misfits Market in the search results, it’s essential to be aware that canceling your plan does not automatically cancel any orders in progress. To avoid being charged for an unwanted order, make sure to cancel it separately before it is shipped. If you have concerns or questions about potential fees, it’s best to contact Misfits Market’s customer support team via their online form or live chat for clarification.
Requesting a Refund
If you need to request a refund from Misfits Market, follow these steps:
- Contact Customer Support:
- Step 1: Visit the Misfits Market website and access their customer support page.
- Step 2: Use their online form or engage in a live chat to initiate a refund request.
- Step 3: Provide relevant information, including your account details and the reason for the refund.
- Step 4: Follow any instructions provided by the customer support team.
- Step 5: If required, be prepared to provide photographic documentation or return the dissatisfactory products.
It’s important to note that customer experiences with refunds may vary. Some complaints have been reported on the Better Business Bureau website. Nevertheless, communicate your concerns with Misfits Market’s customer support team to address any issues you may have with your order.
By following these step-by-step instructions, you should be able to cancel your Misfits Market subscription or request a refund, if necessary. Remember to provide all the required information and communicate your reasons clearly to ensure a smooth process.
