Cancel Subscription and Membership

How to Cancel Petco Vital Care Step-by-Step




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If you’re looking to cancel your Petco Vital Care membership, it’s good to know that you have two options available to you. In this article, we’ll walk you through the step-by-step process for canceling your membership, as well as important information to keep in mind. Let’s get started!

Option 1: Cancel by Phone

  • Step 1: Call Petco Vital Care customer service at (858) 657-2035.
  • Step 2: When prompted, explain to the customer service agent that you want to cancel your membership.
  • Step 3: Provide any necessary account or membership information requested by the agent.
  • Step 4: Confirm the cancellation with the customer service agent before ending the call.
  • Step 5: Request an email or confirmation number as proof of cancellation.

Remember to keep any documentation or confirmation emails you receive for your records.

Option 2: Cancel by Email

  • Step 1: Compose an email to
  • Step 2: In the email, clearly state your request to cancel your Petco Vital Care membership.
  • Step 3: Include your name, registered email, phone number, and any other relevant membership details.
  • Step 4: Double-check that all the information provided is accurate and complete.
  • Step 5: Send the email to

Once again, it’s important to retain any email correspondence as proof of your cancellation request.

Important Considerations:

  • Please be aware that Petco may continue to charge you until the 12-month commitment period is completed, even after canceling your membership.
  • There is no specific information regarding a cancellation fee for Petco Vital Care, but it’s always advisable to review the terms and conditions or contact Petco directly for further clarification.
  • Petco Vital Care does not offer refunds for their subscription program, so keep this in mind when canceling your membership.

Taking advantage of either the phone or email option will help ensure a smooth cancellation process for your Petco Vital Care membership. Don’t forget to keep any evidence of your cancellation request for your records.

Remember, if you have any specific questions or concerns regarding your membership, it’s always a good idea to reach out to Petco Vital Care’s customer service for further assistance.

Now you have all the information you need to cancel your Petco Vital Care membership. We hope this guide has been helpful, and thank you for choosing Petco for your pet care needs!

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