Are you tired of your NatureBox subscription? Maybe the snacks aren’t hitting the spot anymore, or perhaps you’re trying to cut down on expenses. Whatever the reason, canceling your NatureBox membership is a straightforward process. In this blog post, we’ll guide you through the steps to bid farewell to NatureBox hassle-free.
The Direct Approach: Contacting Customer Service
One of the easiest ways to cancel your NatureBox subscription is by reaching out to their customer service team directly. You have three convenient options:
1. Phone Call
Simply call 1-888-613-6998 and follow the prompts to speak with a representative. Be sure to request a confirmation number or email for your records.
2. Email
Send an email to support@naturebox.com, clearly stating your desire to cancel your subscription. Include your full name, login details, and billing address. NatureBox will typically respond with a confirmation email within a few business days.
3. Online Form
Visit the NatureBox support page (https://support.naturebox.com/hc/en-us/requests/new) and fill out the cancellation request form. Once again, request a confirmation number or email for your records.
The Self-Service Route: Online Account Cancellation
If you prefer a more hands-on approach, you can cancel your NatureBox subscription directly through your online account. Here’s how:
- Log in to your NatureBox account on their website.
- Look for the ‘Chat Now’ button in the lower right-hand corner and click on it.
- Select option #3 from the menu and request to cancel your subscription.
It’s as simple as that! NatureBox will guide you through the remaining steps to complete the cancellation process.
Pause or Pause-Not? Understanding Your Options
If you’re unsure about canceling your subscription entirely, NatureBox offers the option to pause your membership instead. By pausing your account, you can temporarily halt deliveries without completely terminating your subscription.
To pause your NatureBox subscription, log in to your account, navigate to the “Manage Subscriptions” section, and click on the “Pause Membership” button. Your deliveries will be put on hold until you reactivate your account.
Refund Policy: What You Need to Know
It’s important to note that NatureBox’s membership fees are non-refundable once processed. If you’ve paid for a subscription period, you will not receive a refund for the unused portion. To avoid being charged for an unwanted renewal, make sure to cancel your membership at least three days before the current billing cycle ends.
