onX Hunt is a popular platform that provides GPS hunting maps and a range of features to enhance your hunting experience. If you have decided to cancel your onX Hunt subscription for any reason, this guide will walk you through the step-by-step process to cancel your membership and address any refund-related queries you may have.
Please note that the cancellation process varies depending on the method you used to subscribe to onX Hunt. Whether you subscribed through the onX website, Apple App Store, or Google Play Store, we have outlined the steps for each method to ensure a smooth cancellation process.
Canceling a Membership through the onX Website:
- Log in to your account on the onX website.
- Click on the “My Profile” tab.
- Scroll down to the “Subscription” section and click on the “Cancel Subscription” button.
- Confirm your cancellation by clicking on the “Yes, Cancel My Subscription” button.
Canceling a Membership Billed by Apple (via Apple App Store):
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top of the screen.
- Select “Subscriptions.”
- Find and tap on the onX Hunt subscription.
- Tap on “Cancel Subscription.”
Canceling a Membership through the Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap on your profile picture at the top of the screen.
- Select “Payments & Subscriptions” from the options.
- Go to “Subscriptions” and select the onX Hunt subscription.
- Tap on the “Cancel Subscription” button at the bottom of the screen.
Please keep in mind that canceling your onX Hunt subscription might result in the loss of saved waypoints and other data. To prevent any data loss, it is recommended to export your data before canceling if you wish to keep it.
Refund Requests for onX Hunt Membership:
If you are seeking a refund for your onX Hunt membership, the refund process depends on where you purchased the subscription. Please refer to the steps below based on your purchase source:
- If you purchased your membership through the onX website, you are eligible for a 100% refund within 30 days of the original purchase. To request a refund, contact customer support at help@onxmaps.com.
- For memberships purchased through the Apple App Store, you can request a refund through Apple’s “Report a Problem” page. It’s important to note that Apple has its own refund policies, and receiving a refund is not guaranteed.
- For memberships purchased through the Google Play Store, you can request a refund within 48 hours of the purchase by following the instructions on Google’s support page. If the 48-hour window has passed, you may contact Google Play support to inquire about refund options. Please note that onX Hunt cannot process refunds for purchases made through third-party platforms like Apple App Store or Google Play Store.
It’s crucial to understand that canceling your onX Hunt subscription before the next billing cycle is essential to avoid being charged for the upcoming period. Also, remember to review the onX Hunt cancellation policy and familiarize yourself with the terms and conditions to ensure a hassle-free experience.
In conclusion, canceling your onX Hunt subscription is a straightforward process, provided you follow the steps specific to your subscription method. Whether you decide to explore other options or pause your membership temporarily, onX Hunt is committed to providing a seamless user experience throughout the cancellation process. Remember to prioritize the safety and preservation of your data by exporting any necessary information before canceling your subscription. Happy hunting!
