Patreon is a popular crowdfunding platform that allows creators to receive recurring financial support from fans and followers. However, circumstances may arise where you need to cancel your Patreon membership or request a refund. In this blog post, we’ll cover the step-by-step process for canceling your Patreon membership, deleting your account, and requesting refunds from creators.
Canceling Your Patreon Membership
If you want to cancel your Patreon membership, follow these simple steps:
- Log into your Patreon account: Visit Patreon.com and sign in with your account credentials.
- Go to Settings: Click on the user icon in the top-right corner and select “Settings” from the dropdown menu.
- Access Your Memberships: Under the “Memberships” section, you’ll find a list of all the creators you’re supporting.
- Edit or Cancel Membership: Next to each creator’s name, you’ll see an “Edit” button. Click on it, and you’ll be taken to a page where you can adjust or cancel your membership pledge.
- Confirm Cancellation: Scroll down to the bottom of the page and click the “Delete Pledge” or “Cancel Membership” button. Follow the prompts to confirm your cancellation.
If you subscribed to Patreon through a mobile app, the process is slightly different:
- Open the Patreon app: Launch the Patreon app on your mobile device.
- Go to Your Memberships: Tap on your profile icon, then select “My Memberships.”
- Edit Membership: Find the membership you want to cancel and tap the pencil icon to edit it.
- Cancel Membership: Tap “Edit or Cancel Payment,” then select “Cancel Your Membership.” Confirm your cancellation.
Deleting Your Patreon Account
If you want to delete your Patreon account entirely, here’s how:
- Log into Your Account: Visit Patreon.com and log in with your account credentials.
- Go to Account Settings: Click on the user icon in the top-right corner and select “Settings.”
- Click “Delete Account”: Scroll down to the bottom of the page and click the “Delete Account” button.
- Confirm Deletion: Patreon will send an email to your primary email address with further instructions on confirming the deletion. Follow the steps outlined in the email.
- Account Deactivation: Your account will be deactivated for 30 days before being permanently deleted from Patreon’s system.
Requesting Refunds from Creators
If you need to request a refund from a creator on Patreon, you’ll need to contact them directly through the platform’s messaging system. Here’s how:
- Go to the Creator’s Page: Visit the creator’s Patreon page for whom you want to request a refund.
- Send a Message: Click on the “Send a Message” button and compose a new message.
- Request a Refund: In your message, politely request a refund, including the amount you want to be refunded and any relevant details or reasons for your request.
- Wait for the Creator’s Response: The creator has the discretion to issue refunds for the three most recent payments, as long as they have a sufficient account balance to cover the refunded amount.
It’s important to note that refunds must be requested within 90 days of the original charge date, and the creator is not obligated to issue a refund. However, most creators understand that circumstances can change, and they may be willing to accommodate reasonable refund requests.
