Pre-ordering video games has become a common practice among gamers, but sometimes our excitement can lead to impulsive decisions that we later regret. If you’ve found yourself in a situation where you need to cancel a GameStop pre-order, fear not – we’ve got you covered. In this blog post, we’ll guide you through the process, timeframe, and refund policy, ensuring a smooth and stress-free experience.
The Golden Timeframe
GameStop understands that plans can change, and they’ve made it relatively easy to cancel pre-orders before it’s too late. According to their policy, you can cancel your pre-order as long as the payment method has not been charged. Typically, this happens about 5 days before the item’s scheduled release date or shipment.
Cancellation Methods: Choose Your Convenience
GameStop offers multiple ways to cancel your pre-order, catering to your preferred method of communication:
- Online: Log into your GameStop account, navigate to your order history, and follow the on-screen instructions to cancel the order.
- Email: Visit the GameStop contact page, fill out the form with your order number and reason for cancellation, and hit send.
- Phone: Call GameStop’s customer service department at 1-800-883-8895 and request a cancellation over the phone.
- In-person: If you prefer a more personal touch, visit your local GameStop store with a valid ID and proof of purchase. The name on the ID must match the one used to place the pre-order.
The Refund Rundown
If your card has already been charged, don’t panic – GameStop has a generous refund policy for cancelled pre-orders. You can return the unopened item for a full refund within 30 days of the release date, with the exception of tablets, which have a 14-day return window.
However, it’s crucial to note that once the pre-order item or code has been supplied, the order cannot be cancelled. GameStop considers the transaction complete at that point.
Pro Tip: Stay Vigilant
While GameStop tries to make the cancellation process as seamless as possible, it’s always a good idea to monitor your order status and act promptly if you need to cancel. Being proactive can save you from unnecessary hassle and potential disappointment.
By following these simple steps, you can ensure that your gaming experiences remain enjoyable and free from buyer’s remorse. Remember, a pre-order is not set in stone, and GameStop understands that circumstances can change – so don’t hesitate to take advantage of their cancellation policy if needed.
