Cancel Subscription and Membership

How to Cancel PSE&G Service Step-by-Step




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Are you looking to cancel your PSE&G (Public Service Enterprise Group) service? Whether you’re moving to a new address or simply no longer need their services, we’ve got you covered. In this step-by-step guide, we’ll walk you through the various methods you can use to cancel your PSE&G service.

Method 1: Log in to My Account

If you are a current PSE&G customer, the easiest way to cancel your service is by logging in to My Account. Here’s how:

  1. Visit the PSE&G website and click on the My Account link.
  2. Enter your login credentials to access your account.
  3. Once you’re logged in, navigate to the service options page.
  4. Select the option to stop or transfer your service to cancel your PSE&G service.

Method 2: Call Customer Service

Another effective way to cancel your PSE&G service is by contacting their customer service team. Follow these steps:

  1. Dial PSE&G’s customer service number at 800-436-7734.
  2. Wait for a representative to assist you.
  3. Provide them with your account number and customer details.
  4. Inform them that you would like to cancel your PSE&G service.

Method 3: Cancel a Scheduled Payment

If you have a scheduled payment you need to cancel, you can do so through the PSE&G website. Here’s how:

  1. Visit the PSE&G website and log in to your account.
  2. Navigate to the Bill Details page.
  3. Look for the scheduled payment you wish to cancel.
  4. Click on the Need to cancel this payment? link.
  5. Alternatively, you can visit the Billing & Payment History page and expand the scheduled payment. Then, click on the Cancel Payment button.

Method 4: Contact Customer Support

If you need any assistance or have further questions about canceling your PSE&G service, don’t hesitate to reach out to their customer support team. Here’s how:

  • Call the PSE&G customer support line at 800-436-7734.
  • The automated telephone service is available 24/7.
  • Explain your situation and ask for guidance on canceling your PSE&G service.

It’s essential to note that if you are a new customer, you might need to call the Business Solutions Center at 1-855-249-7734 (1-855-249-PSEG) to get started. Make sure to inquire about any potential cancellation fees or requirements specific to your situation.

In conclusion, canceling your PSE&G service can be done through various methods, including logging in to your My Account, calling customer service, canceling a scheduled payment online, or contacting customer support. Choose the method that suits you best and follow the step-by-step instructions provided.

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