Cancel Subscription and Membership

How to Cancel Ting Step-by-Step




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Ting is a popular mobile service provider that offers flexibility and competitive rates to its users. However, circumstances may arise where you need to cancel your Ting account. If you find yourself in this situation, fear not! Cancelling your Ting account is a straightforward process. In this article, we will guide you through the step-by-step procedure to cancel your Ting service.

Step 1: Contact Customer Service

The first step in cancelling your Ting account is to get in touch with their customer service team. You can reach them by dialing 855-846-4847. Once you’re connected, kindly request to speak with a representative.

Step 2: Provide Your Details

When speaking to the Ting representative, you will be asked to provide your customer details. Make sure to have your account information handy, such as your account number, phone number, and any other relevant information they may require.

Step 3: Request Cancellation

Once your details have been verified, it’s time to request the cancellation of your Ting account. Clearly communicate your intention to cancel the service and follow any additional steps or instructions provided by the customer service representative.

Alternative Option: Online Cancellation

Ting also provides an online option for cancelling your account. To do this, log into your Ting account and locate the Cancel this account button. Please be aware that your account will remain active until the end of the billing cycle, and your devices will be automatically deactivated within 48 hours after cancellation.

It’s essential to note that Ting does not have an official online cancellation process. The most reliable method is to contact their customer service directly to ensure a seamless cancellation experience.


While cancelling your Ting account may not be an ideal situation, it doesn’t have to be a complicated process. By following the steps outlined above, you can efficiently complete the cancellation process without any hassle. Remember to reach out to Ting’s customer service team for personalized assistance and support.

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