Tonal is a popular fitness brand that offers personalized workouts and coaching through its innovative strength training system. However, if you have decided that Tonal is no longer the right fit for you, you may be wondering how to cancel your membership. In this article, we will guide you through the step-by-step process of canceling a Tonal membership.
Before we begin, it is important to note that if you cancel your Tonal membership, you will lose access to Tonal’s services and features. If you have any questions or concerns about canceling your membership, you can contact Tonal’s customer support team for assistance.
Step 1: Check your membership commitment
The cancellation process for Tonal membership depends on whether you have fulfilled your 12-month commitment or have a monthly membership after a 12-month run. If you have fulfilled your 12-month commitment, you can proceed with the cancellation process.
Step 2: Submit a cancellation request
To cancel or pause your Tonal membership after fulfilling your 12-month commitment, you need to submit a request to the Tonal team. You can either give them a call at 855-MY-TONAL or submit your request online. The Tonal team will guide you through the cancellation process and answer any questions or concerns you may have.
Step 3: Contact Tonal Customer Support
If you have a monthly membership after a 12-month run, you can get in touch with the Tonal Customer Support team for assistance with the cancellation procedure. You can reach out to them via email at support@tonal.com. They will provide you with the necessary instructions and support to cancel your membership.
Step 4: Call Tonal’s customer service
Another option to cancel your Tonal membership is by calling their customer service number at (855) 698-6625. By contacting their customer service representatives, they will guide you through the cancellation process and address any queries you may have.
It is important to follow the cancellation process accurately to ensure that your Tonal membership is canceled successfully and you are no longer charged for the service. Remember that once you cancel your membership, you will lose access to Tonal’s services and features.
In conclusion, canceling a Tonal membership is a straightforward process that involves contacting their customer support team and following their instructions. If you have fulfilled your 12-month commitment, you can submit a cancellation request, either through phone or online. For monthly memberships after a 12-month run, you can contact Tonal Customer Support for assistance. If you have any questions or concerns, do not hesitate to reach out to Tonal’s customer support team for guidance.
