Cancel Subscription and Membership

How to Cancel BeenVerified Account Step-by-Step




If you’ve decided to cancel your BeenVerified subscription and remove your personal information from their database, follow the step-by-step instructions provided below. Please note that it may take some time for your information to be completely removed from their system, and it’s essential to review their data retention policy for detailed information about the duration your data will be retained.

Here’s a comprehensive guide on canceling your BeenVerified account:

  1. Login to your BeenVerified Account: Visit the BeenVerified website and login using your registered email address and password.
  2. Contact Customer Support: Once logged in, you have several options to reach out to BeenVerified’s customer support for cancellation:
    • Email: Send an email to, and in your message, request the cancellation of your account. Include your full name, address, and 9-digit member ID if available.
    • Online Form: Within your BeenVerified account, locate the company’s contact form and compose a request to cancel your membership. Include your 9-digit member ID, which can be found in the welcome email or your account dashboard.
    • Phone: Call BeenVerified customer service at 1-866-885-6480 or 1-888-579-5910, and speak with a representative to request the cancellation of your account.
    • Online Chat: Utilize the Online Chat feature available on the BeenVerified website to cancel your account.
    • Contact Us Form: Fill out the Contact Us form provided on the BeenVerified website, clearly indicating your wish to cancel your account. Provide your 9-digit membership ID if available.
  3. Cancel App Subscription (if applicable): If you have an app subscription through the Apple Store, follow these steps to cancel it:
    • Open the Settings app on your device.
    • Tap on your name.
    • Select Subscriptions.
    • Locate the active BeenVerified subscription.
    • Tap Cancel Subscription to complete the cancellation process.
  4. Review Cancellation Processing Time: After requesting the cancellation of your BeenVerified account, the cancellation should take effect immediately. However, if you’ve requested a refund, it may take up to 10 days for the refund to be processed and posted to your bank account, depending on your financial institution.
  5. Protecting Your Personal Information: BeenVerified retains the information they’ve collected about you until you request its deletion. To ensure the removal of your personal information from their database, follow these steps:
    • Login to your BeenVerified account using your registered email address and password.
    • Contact BeenVerified customer support through email at or via phone at 1-866-885-6480 or 1-888-579-5910.
    • Inform the customer support representative that you would like to request the deletion of your personal information from their database.

By following these steps, you can effectively cancel your BeenVerified account and request the removal of your personal information from their records. However, always remember to review their data retention policy for complete information on the duration for which your data might be retained.

Additionally, if you have any concerns or questions regarding the cancellation process or the handling of your personal information, it’s recommended to reach out to BeenVerified’s customer support for further assistance.

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