Doxo is a popular online platform that allows users to manage their bills and payments in one place. However, if you’ve decided that Doxo no longer meets your needs and you want to cancel your account, you can easily do so by following these step-by-step instructions. It’s important to note that before cancelling your account, you can request a copy of your data from Doxo to ensure you have a backup of your information.
Step 1: Request a Copy of Your Data
Before proceeding with cancelling your Doxo account, it’s advisable to request a copy of your data. According to Doxo’s Privacy and Security Policy, your data belongs to you and you have the right to remove it at any time. To request a copy of your data, you can contact Doxo’s support team. You can reach them via email at support@doxo.com or by phone at 206-319-0097. Make sure to specify that you want a copy of your data before proceeding with the cancellation process.
Step 2: Log in to your Doxo Account
To cancel your Doxo account, start by logging in to your Doxo account using your username and password. If you don’t remember your login credentials, you can use the account recovery options provided by Doxo to regain access to your account.
Step 3: Access Account Settings
Once you are logged in, click on the “Settings” tab. This will take you to the settings page where you can manage various aspects of your Doxo account.
Step 4: Scroll Down and Click “Delete Account”
Scroll to the bottom of the settings page until you find the “Delete Account” link. Click on this link to initiate the account cancellation process.
Step 5: Confirm Account Deletion
After clicking on the “Delete Account” link, Doxo will ask you to confirm your decision to delete your account. Carefully review the information provided and double-check that you have requested a copy of your data if desired. Once you are certain, proceed with confirming the account deletion.
Step 6: Check for Confirmation Email
After confirming the deletion of your Doxo account, you should receive a confirmation email from Doxo. This email will serve as confirmation that your account has been successfully deleted. If you don’t receive the confirmation email within a reasonable timeframe, it’s advisable to contact Doxo’s support team for further assistance.
What Happens to Your Data After Account Cancellation
Once your Doxo account is deleted, your data will be permanently removed from Doxo’s primary production servers, and you will no longer have access to your account. According to Doxo’s Privacy and Security Policy, they will promptly disconnect any connection between you and the service providers on their platform. However, keep in mind that your information may still remain on backup servers or media for a certain period of time.
It’s important to note that once your account is deleted, the information you’ve stored in your account will no longer be accessible to you and will be deleted from Doxo’s databases. However, Doxo may retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
In conclusion, cancelling your Doxo account can be done by following a few simple steps. Don’t forget to request a copy of your data before initiating the cancellation process, and make sure to review the confirmation email to ensure that your account has been successfully deleted.