Cancel Subscription and Membership

How to Cancel Google Cloud Step-by-Step

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If you’re looking to cancel your Google Cloud subscription, the process can vary depending on the type of subscription and billing account you have. In this article, we will provide you with a step-by-step guide on how to cancel your Google Cloud subscription.

Canceling a Cloud Billing Account:

If you have a Cloud Billing account and want to stop accruing charges for your Google Cloud or Google Maps Platform usage, you can close your billing account. Here’s how:

  1. Sign in to your Google Cloud console using your credentials.
  2. Go to the Account Management page.
  3. Select the Cloud Billing account you want to close.
  4. Click on “Close Billing Account.”
  5. Confirm the action to close the billing account.

Please note that after closing your Cloud Billing account, Google will bill you for any usage charges incurred before canceling the service. This will be your final bill unless you reactivate the service.

Canceling a Cloud Customer Care Account:

Canceling a Cloud Customer Care account depends on your organization or the type of Cloud Billing account you have. Here are the steps to follow:

  • If you have an invoiced Cloud Billing account, reach out to support and file a support case to request the cancellation of your Cloud Customer Care account.
  • If you have a non-invoiced Cloud Billing account, you can cancel Standard or Enhanced Support directly from the Google Cloud console at any time.

Canceling a Cloud Identity Subscription:

If you have a free Cloud Identity subscription, it cannot be canceled. However, users who no longer need the free Cloud Identity features or any other subscriptions can be deleted from the organization.

Additional Information:

  • Cancellation Fees: Google Cloud does not charge a cancellation fee for most services. However, if you have an annual commitment plan, there might be a fee for early termination based on the remaining months of the commitment.
  • Refunds: Refunds for Google Cloud services are typically not offered for used resources unless there is a valid reason. However, if you have unused funds in your Google Cloud account, you may be eligible for a refund. To request a refund, you must be a Billing Administrator and follow the steps outlined in the Payment overview page of your Cloud Billing account.

In conclusion, canceling your Google Cloud subscription requires following specific steps depending on your subscription type and billing account. By carefully following the instructions provided in this article, you should be able to cancel your Google Cloud service hassle-free.

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